Beschreibung
We are looking for our client for a Reporting Analyst in the area of Basel:Project Description:
Global Delivery
Task Description:
Works with Process managers and Service Managers and other areas to investigate discrepancies or rectify incomplete data/information.
Analyzing collected data
Works with Service Delivery Managers to assure that positive/negative trends and incidents are identified and resolved. Initiates corrective action.
Insures that drill down analysis is performed where necessary to identify root causes of negative trends.
Analyses performance trends and problem impacts.
Analyse and report on trends across different lines of business.
Build prototypes
By a business analyst to translate Business requirements into technical specifications
Skills:
Process (ITIL) Know-how
Know-how in the Reporting process area
Knows tools /sources that are used
Nice to have Skills:
Project management experience
Regulated account experience
Start:
October 2010
End:
2014
Utilization:
100% / 5 days per week
Please send us your CV as a Word Document incl. Availability and hourly rates.
ORCA Solution AG
Aeschengraben 10
4010 Basel
Telefon:
Email:
ORCA Solution AG