Beschreibung
For a project with our Client, a major Player in their field, we are looking for a ProjectManager/Service Manager (m/f/d) for a Service Now related project, on freelance Basis for 4+ months, starting in July• Plan and deliver the project (incl. detailed effort estimations and milestones) and manage it.
• Project Charter Definition
• Though leadership on executing the project with a solid understanding of IT service management processes in large global organizations and ServiceNow
• Define project organization in cooperation with Project Sponsor and units involved.
• Perform global alignment.
• Obtain quick understanding of the Clients ServiceNow landscape and processes
• Stakeholder-, client- and expectation-management
• Evaluation of milestones and quality assurance of project deliverables
• Ensure assignment of roles in project organization to qualified team members in cooperation with line managers (in IT: Service Managers) .
• Coordinate creation of deliverables and monitor progress and completion of them.
• Perform project internal controlling (Dates, Budget, Quality, Scope)
• Conduct Risk and Issue Management for the project, plan and monitor measures for mitigation and avoidance of impact on the project.
• Regular project status report (to Stakeholders, i.e. Program Management, Steering Committee).
• Coordination of dependencies from and to other projects.
• Coordination of deliverables and their sign-off.
• Coordination of global internal and external team members as well as coordination of external service providers (specifically Indian service providers)
Technical Must have
Excellent Project Management and reporting skills
Very good to excellent knowledge of IT service management processes in large, global IT organizations.
Solid ServiceNow understanding and
Track record of successful service management / service now projects
Project Manager needs to dive deep into the project to understand what needs to be achieved, how are the relationships between the several parties involved (multiple service providers, multiple stakeholders globally)
Personal Must have
Very good communication skills in English
Ability to quickly understand the current project situation and to deliver the project successfully within a short period of time
Hands-on mentality
Passionate for success and execution at speed
A Pragmatic Team player
If this sounds like you would like to do it, give us a ring or send your CV as word.doc.
We are looking forward to getting in touch with you ;)! Reference :CR/075136 Duration :4 Months Location : Munich Languages : German & English emagine GmbH Schmidts, Henrietta T : F :