Beschreibung
A Technical QL Housing Management Specialist is required for our client based in Manchester for an initial 3-month contract.
This will be on an ad hoc basis initially, 2-3 days per week at the start of the project and then increasing due to project demand.
The specialist will be required to attend site one day per week (there is some flexibility, but some onsite presence is a must).
Our client is looking for a housing management system specialist that has experience specifically with QL, has implemented modules for a customer portal and mobile working and has some experience of co-ordinating the work to install the modules.
Our client is looking to improve customer accessibility to online services utilising Aareon's Customer Portal & mobile application. They are also embarking on a project to promote agile working amongst their teams and to enhance visibility on the estates enabling more activities to be completed whilst mobile. Utilising Aareon's Versaa product this will allow integration with the full QL application using mobile devices such as tablets & smartphones whilst visiting customers around the estate which will increase productivity.
The specialist will be working with a well-established ICT team who deliver an ICT support & development function to the Housing Services. The team has a varied ICT skill set ranging from day-to-day ICT support as well as delivering Aareon QL support & development to an advanced level.
The skills and abilities required for this role are:
- Experience of implementing Aareon's Versaa Application and Customer Portal to include online payments and Online repairs ordering.
- Aareon QL & Versaa knowledge including creation of workflows and Scripting & form design.
- Knowledge & experience of using SQL
- Creation of test & live environments for customer web Portal & app
- Ensuring configuration meets business process requirements.
- Design and production of technical requirements and technical documentation
- Training/Handover to existing application development & support teams
- Project management experience
- Proven involvement in managing projects demonstrated from identifying needs, offering and delivering solutions into a business, working within change control and project management methodologies.
- Project experience, preferably in the context of new systems
- Experience of creating/implementing & configuration and maintenance of mobile working and tenant web portal applications specifically Aareon Versa/Customer Portals/mobile apps