Test Engineer / QA Consultant | Salesforce & Test Automation

Working on projects for clients including Travelers, Tokyo Marine, Credit Suisse and Honda. Responsibilities include analysing requirement documents, creating test strategies, test cases and test data, executing functional, integration and regression tests as well as SIT and UAT on cloud-based platforms, testing Salesforce Sales Cloud, creating and executing automated UI test cases with Tosca, Copado Robotic Testing (CRT) and Playwright, managing defects in JIRA and Azure DevOps, and participating in Agile/Scrum ceremonies.

Configured MS Outlook and created PST files, installed client operating systems (Windows 7, 8, 10) and configured Windows-based applications, troubleshot hardware issues on desktops and laptops, deployed local security policies, and handled agent installation, patch management and system maintenance.