27.08.2026 aktualisiert
100 % verfügbar
System Engineer - IT Infrastructure & Data Center Operations
Dortmund, Deutschland
Nur Remote
Master of Computer Applications (Information Technology)Über mich
Experienced IT Infrastructure & Support Engineer with strong hands-on experience in Level 1/Level 2 IT support, Windows Server, Azure, Azure AD, virtualization, monitoring, and IT service management. Remote IT Service Desk, incident management, troubleshooting, user administration,ticket handling.
Skills
Systems EngineeringMicrosoft AzureCloud-EngineeringComputer MaintenanceComputer EngineeringData CentersVmware-ServerIt OperationsInfrastruktur-Management-DiensteistungenIt Service ManagementMicrosoft OperationsMicrosoft-ServerWindows-ServerAzure Active DirectoryServer Administration
am an experienced IT Infrastructure & Support Engineer with strong hands-on experience in Level 1/Level 2 IT support, system administration, Microsoft Azure, Microsoft 365, Windows Server, Active Directory/Azure AD, networking, VPN, VMware and IT Service Management.
My key skills and experience include:
- Level 1 & Level 2 IT Service Desk and technical support
- Incident, request and problem management
- Windows desktop and Windows Server troubleshooting
- User support
- Microsoft Azure – Virtual Machines, Storage, Networking and RBAC
- Active Directory / Azure AD (Microsoft Entra ID) user and access management
- VPN and network connectivity troubleshooting
- VMware and virtual infrastructure support
- Hardware and software troubleshooting
- System monitoring, health checks and alert management
- ServiceNow / Jira ticket management
- User provisioning, access management and technical escalation
- ITIL-based operational processes
- Remote support for end users and business customers
- Technical documentation and knowledge-base management
I have experience working with enterprise IT environments, infrastructure operations and customer-facing support teams, including coordination with Level 2/Level 3 teams for complex incidents.
I am available for remote freelance and contract assignments, including IT Service Desk, Level 1/Level 2 Infrastructure Support, System Administration and ongoing MSP support.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2026
Sprachen
DeutschGrundkenntnisseEnglischverhandlungssicher
Projekthistorie
Leitung des taeglichen Rechenzentrumbetriebs, Sicherstellung der Hochverfugbarkeit von Servern, Storage und Netzwerksystemen. Administration von Azure Compute, Storage und Netzwerkressourcen inkl. NSGs, virtuellen Netzwerken, Load Balancern und High-Availability-Zonen. Verwaltung von Azure Active Directory (User Provisioning, MFA, SSO, Rollenzuweisung). Hardware-Installationen, Upgrades und Dekommissionierungen. Monitoring mit BMC und SolarWinds, proaktive Incident-Losung zur Einhaltung von Uptime-SLAs. Wartung von Strom-, Kuhl- und Umgebungssystemen. First-Level-Support fur Software-Probleme und Eskalation komplexer Tickets. Projektmanagement und Stakeholder-Kommunikation.
Installation und Wartung von On-Premise- und Public-Cloud-Server-Hardware/-Software fur HIL-IT-Infrastruktur. Verwaltung des vollstandigen Lebenszyklus von IT-Systemen einschliesslich Design, Entwicklung, Testing und Bereitstellung in virtuellen Umgebungen. Deployment, Konfiguration und Wartung von Storage- und File-Share-Diensten.
Installation, Konfiguration, Aktualisierung und Entfernung von System- und Anwendungssoftware. Migration virtueller Maschinen und Anwendungen von On-Premise in die Public Cloud. Design und Implementierung massgeschneiderter Public-Cloud-Losungen. Verwaltung von IBM-Storage-Umgebungen und Behebung von Storage-Engpassen.