08.10.2026 aktualisiert

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100 % verfügbar

Senior Business Analyst & CRM Consultant | Salesforce Functional Lead

Modi'in, Israel
Nur Remote
Salesforce Certified Platform Developer I
Modi'in, Israel
Nur Remote
Salesforce Certified Platform Developer I

Profilanlagen

Tal Parnasa - Resume.pdf

Über mich

Senior Business Analyst & CRM Consultant with nearly 10 years of experience. I bridge business and technology through discovery, requirements analysis, CRM strategy and functional solution design. Experienced in Salesforce, stakeholder management and end-to-end project leadership.

Skills

Business Process ManagementBusiness AnalysisBeratungFührungskompetenzProjektmanagementRequirements EngineeringStakeholder ManagementFunktionsanalyseSalesforce Sales Cloud
Senior Business & CRM Consultant with nearly 10 years of experience bridging business needs, organizational processes and technology.

I specialize in business discovery, process analysis, requirements definition, CRM strategy and cross-functional transformation. My background includes end-to-end ownership of enterprise Salesforce environments, stakeholder management and leading complex initiatives from business needs through delivery.

I work with organizations to clarify business challenges, translate them into actionable requirements and guide implementation teams toward effective solutions.

French and EU citizen, based in Israel. Available for international remote B2B consulting engagements in English, French and Hebrew.

Skills:
  1. Business Analysis & Consulting:
  2. Business Analysis
  3. Requirements Engineering
  4. Business Discovery & Stakeholder Workshops
  5. Business Process Mapping & Optimization
  6. CRM Strategy & Functional Consulting
  7. Salesforce Functional Consulting
  8. Functional Solution Design
  9. Business & IT Alignment
  10. Leadership & Management:
  11. Cross-functional Project Leadership
  12. Stakeholder Management
  13. Stakeholder Engagement & Alignment
  14. Cross-functional Collaboration
  15. Team Leadership & People Management
  16. Vendor Management
  17. Digital Transformation & Change Initiatives
  18. Roadmap Development & Prioritization
  19. Implementation Oversight & UAT Coordination
  20. Platforms:
  21. Salesforce Sales Cloud
  22. Salesforce Service Cloud
  23. Salesforce Experience Cloud
  24. Salesforce CPQ
  25. monday.com
  26. HubSpot

Erfahrung

Berufserfahrung0 - 5 Jahre
Freelancer seit2026

Sprachen

EnglishverhandlungssicherFrenchMutterspracheHebrewMuttersprache

Projekthistorie

CRM and Information Systems Consultant

Independent Consulting
Provided independent consulting to SMB clients, connecting business needs and processes with information systems and CRM solutions through discovery sessions, needs analysis, process mapping and gap identification. Translated findings into requirements and actionable system solutions. Also designed Salesforce learning programs and mentored students through capstone projects. Previous independent activity: 2020-2021.

Salesforce Team Leader | Business Systems and Delivery Lead

Gilat Satellite Networks
Lead Salesforce as a cross-functional business platform with end-to-end responsibility for aligning business needs, processes, system solutions and delivery. Led discovery sessions and requirements workshops, performed business and systems analysis, translated business needs into functional and technical specifications, and led Salesforce solutions end to end. Managed 3-5 employees and vendors overseeing a CRM environment spanning Sales Cloud, Service Cloud, Salesforce CPQ and Experience Cloud. Selected projects included Sales Process Refactoring, Customer Service Integration and Customer Service Portal delivery.

Salesforce Business Developer

monday.com
Worked directly with Customer Success stakeholders in a global environment to conduct discovery, understand business needs, perform business analysis and analyze operational processes. Translated business needs into system requirements, business and technical specifications, and functional solution designs. Owned delivery end to end, from requirements and design through Salesforce implementation and development, testing, delivery and adoption.

Salesforce Developer

Syte
Served as the organization sole Salesforce development and implementation specialist, independently responsible for solution design, implementation and development. Worked directly with business requirements and challenged requests to clarify the underlying need. Delivered integrations across Salesforce, Outreach and HubSpot.

Salesforce Team Leader | Developer and Implementer

Balink
Joined as a Salesforce developer and implementer and progressed into team leadership and professional delivery ownership. Managed and led a team of approximately 10 employees, primarily early-career Salesforce professionals. Trained and mentored junior team members, worked directly with clients on requirements gathering and business-process analysis, and translated client requirements into Salesforce solutions leading delivery through implementation and development.

Computer Skills Instructor

Machshava Tova
Volunteer experience. Taught people with disabilities to use computers and everyday digital tools, including Microsoft Office, email and online services, adapting instruction to each participant needs and pace.

Zertifikate

Salesforce Certified Platform Developer I

Salesforce

2018


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