Senior IT Transformation Specialist & Technical Project Manager

IT Infrastructure Management
Comprehensive expertise in managing BSS/OSS architectures, service orchestration, order provisioning processes, and physical/logical network inventory systems across enterprise-level telecommunications environments.

Technical Project Management
Extensive experience leading large-scale IT transformation projects using SAFe methodology, managing cross-functional teams, and delivering complex OSS order-to-activation domains for major telecommunications organizations.

Cloud Transformation Leadership
Proven track record in AWS cloud transformation initiatives, hybrid cloud implementations, and establishing cloud governance frameworks for enterprise-level infrastructure migrations.

Stakeholder Management
Strong capabilities in managing relationships with enterprise architecture teams, business units, and cross-functional delivery teams to ensure strategic alignment and project success.

Service Delivery Operations
Deep knowledge of ITIL processes, service assurance procedures, and operational maintenance of telecommunications platforms with focus on customer satisfaction and minimal downtime.

Data Migration Expertise
Specialized experience in leading data migration efforts for legacy customer care and billing systems, handling millions of subscriber records across multiple countries.

Agile Framework Implementation
Certified Scrum Master with hands-on experience implementing Scaled Agile Framework across telecommunications organizations to reduce time-to-market.

Telecommunications Technologies
Comprehensive understanding of Ericsson and Cisco-based provisioning systems, network activation technologies, and mobile/datacom platforms in enterprise environments.