26.07.2026 aktualisiert
100 % verfügbar
Senior Consultant Process Management & Operational Risk | Transformation & Digitalization Expert
Zürich, Schweiz
Weltweit
Master in Business Administration (Diplom-Kauffrau)Skills
AuditmanagementBusiness Process MappingAutomatisierung von GeschäftsprozessenProzessoptimierungBusiness Process OutsourcingCertification in Risk Management AssuranceDynamisches GeschäftsprozessmanagementFinancial Risk ManagementProzessstrategieOperationalisierungProzessarchitekturProzessdesignProzessentwicklungProzessintegrationProzesssicherheit
Business Process Management & Architecture
Expertise in end-to-end business process design, harmonization and architecture across complex, multi-level organizations. Proven delivery of enterprise-wide process maps covering 40%+ of Level-2 processes across multiple group functions including Finance, HR, Supply Chain and Risk-to-Assurance.
Operational Risk Management
Deep knowledge in operational risk management frameworks based on ISO31000 standards. Hands-on experience rebuilding risk reporting frameworks, harmonizing risk reporting into B2B standards and re-establishing cross-divisional risk communities within large organizations.
SAP & ERP Rollout Management
Extensive experience leading global SAP R/3 and S/4 HANA rollouts across multiple countries and locations. Delivered significant process automation and seven-figure savings through P2P harmonization, Process Mining and RPA pilots.
Digitalization & Process Automation
Strong background in procurement digitalization, RPA deployment and Process Mining in regulated and complex environments. Track record of delivering automation results on time and on budget.
Project & Program Management
Certified PMI-PMP and Prince2 practitioner with experience leading cross-functional teams of 10-15+ members through large-scale transformation programs with seven-figure budgets.
Change Management & Stakeholder Management
Skilled in driving change across matrix organizations with no direct authority. Experience managing senior stakeholders and building executive buy-in across multiple divisions and geographies.
Supply Chain & Procurement
Certified Advanced Supply Chain & Procurement professional with hands-on experience in strategic purchasing, logistics cost management, P2P process design and contract management.
Internal Audit & Compliance
Background in conducting global audit projects across multiple countries, reviewing end-to-end processes and SAP landscapes. Experience establishing Internal Compliance Programs and master data governance concepts.
AI-supported Process Design & Maturity Building
Trained in AI for Business applications and experienced in applying AI-supported approaches to process design and organizational maturity building.
Expertise in end-to-end business process design, harmonization and architecture across complex, multi-level organizations. Proven delivery of enterprise-wide process maps covering 40%+ of Level-2 processes across multiple group functions including Finance, HR, Supply Chain and Risk-to-Assurance.
Operational Risk Management
Deep knowledge in operational risk management frameworks based on ISO31000 standards. Hands-on experience rebuilding risk reporting frameworks, harmonizing risk reporting into B2B standards and re-establishing cross-divisional risk communities within large organizations.
SAP & ERP Rollout Management
Extensive experience leading global SAP R/3 and S/4 HANA rollouts across multiple countries and locations. Delivered significant process automation and seven-figure savings through P2P harmonization, Process Mining and RPA pilots.
Digitalization & Process Automation
Strong background in procurement digitalization, RPA deployment and Process Mining in regulated and complex environments. Track record of delivering automation results on time and on budget.
Project & Program Management
Certified PMI-PMP and Prince2 practitioner with experience leading cross-functional teams of 10-15+ members through large-scale transformation programs with seven-figure budgets.
Change Management & Stakeholder Management
Skilled in driving change across matrix organizations with no direct authority. Experience managing senior stakeholders and building executive buy-in across multiple divisions and geographies.
Supply Chain & Procurement
Certified Advanced Supply Chain & Procurement professional with hands-on experience in strategic purchasing, logistics cost management, P2P process design and contract management.
Internal Audit & Compliance
Background in conducting global audit projects across multiple countries, reviewing end-to-end processes and SAP landscapes. Experience establishing Internal Compliance Programs and master data governance concepts.
AI-supported Process Design & Maturity Building
Trained in AI for Business applications and experienced in applying AI-supported approaches to process design and organizational maturity building.
Erfahrung
Berufserfahrung0 - 5 Jahre
Freelancer seit2022
Sprachen
DeutschMutterspracheEnglischverhandlungssicherFranzösischgut
Projekthistorie
Co-led Swisscom's Operating Model 2.0 process stream (7 sub-streams, 15+ members) and delivered the enterprise-wide process map in November 2024 covering 40%+ of Level-2 processes across eight group functions including Finance, HR, Supply Chain and Risk-to-Assurance. Stabilized B2B Risk Management during transition (since 10/2024): rebuilt the reporting framework, harmonized risk reporting into a B2B standard, and re-established the cross-divisional risk community within three months. Coordinates 15+ Risk Managers across banking, public sector and enterprise units within a 5,000+ employee division. Since 01/2025, additionally accountable for the development and optimization of B2B core processes and their integration into Swisscom's Process Management framework.
Business process improvement mandate at Impact Hub Zurich (09/22), Awina: Start-up prototyping using Design Sprint methodology.
Led end-to-end P2P harmonization within global SAP R/3 template rollout across 15 countries and 30 locations. Delivered 20% process automation and 7-figure savings from e-procurement. Drove end-to-end P2P redesign toward touchless execution; deployed RPA pilots and Process Mining to eliminate manual steps across 15 countries. Led 3-month ramp-up of agile Cloud Transformation project (10 members, seven-figure budget) delivered on time and on budget. Defined master data governance concept for SAP S/4 HANA, established Internal Compliance Program for two group companies, chaired Change Advisory Boards, ran Process Mining and RPA pilots.
Zertifikate
Generative AI for Business
IMD2026
Risikomanagement ISO31000
Immersive2025
PMP-PMI
Udemy2022
Advanced Supply Chain & Procurement Professional
Skill Dynamics2022