19.10.2026 aktualisiert
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Quality Solutions Programme Manager | Delivery & Release Management Expert
Vilnius, Litauen
Nur Remote
Bachelor's degree in Marketing and AdvertisingÜber mich
Experienced IT Delivery and Service Management professional focused on bridging business needs and technology solutions. Experienced in aligning stakeholders, translating strategic objectives into actionable initiatives, driving cross-functional collaboration, and ensuring successful delivery.
Skills
Atlassian JiraChange ManagementConfiguration ManagementContinuous DeliveryEntwicklungsmanagementITILInformation Lifecycle ManagementIt Service ManagementOperational ExcellenceProdukt ManagementScrumSoftware-ProduktmanagementRelease EngineeringRelease-ManagementMigration Manager
Quality Assurance & Testing Governance
Domain-level ownership of quality assurance, testing, and incident management across large-scale technology domains. Definition and execution of QA strategies, governance frameworks, and quality metrics for AML-critical systems, ensuring stable, compliant, and business-fit deliveries.
Release & Delivery Management
End-to-end ownership of release management practices, including release planning, deployment readiness, change coordination, and production implementation. Accountability for IT Service Management, Release & Deployment governance, and Quality Assurance operating models driving process maturity and operational excellence.
Agile & Cross-Functional Leadership
Cross-functional leadership across business, delivery, and operations, aligning interdependent squads on end-to-end testing, release readiness, and quality risk management. Experience leading service operations teams supporting multiple agile squads using Agile/Scrum, SAFe, and ITIL methodologies.
IT Project Management
Full responsibility for IT infrastructure and IT project portfolios, including data platforms, ERP, core systems, and data exchange solutions development. Proactive vendor management and IT-related procurement with measurable cost savings.
Incident & Risk Management
Establishment and execution of risk management frameworks for IT and business continuity. Implementation of incident resolution models based on ITIL practices, achieving significant improvements in incident resolution times and customer satisfaction scores.
Data Platforms & Analytics Delivery
Delivery of modern data platforms and data governance frameworks for public and private sector clients. Experience with Power BI, data lake, and data ingestion implementations alongside MLOps teams.
ITIL Service Management
Certified ITIL practitioner with certifications in ITIL Service Strategy, Service Operations, Release Control and Validation, and ITIL Foundation V3. Practical application of ITIL frameworks to drive service improvement and operational excellence.
Tooling & Systems Expertise
Hands-on knowledge and experience with Jenkins, GitLab, ServiceNow, Jira, Confluence, MobileIron, Grafana, Azure DevOps, Windows Server administration, Apple/iOS management tools, CRM tools, and Atlassian tools.
Stakeholder Management
Management of wide-ranging, multi-level stakeholders across business, IT, and leadership functions. Facilitation of IT Service and Release review forums ensuring transparency on release quality, risks, and follow-up actions.
Domain-level ownership of quality assurance, testing, and incident management across large-scale technology domains. Definition and execution of QA strategies, governance frameworks, and quality metrics for AML-critical systems, ensuring stable, compliant, and business-fit deliveries.
Release & Delivery Management
End-to-end ownership of release management practices, including release planning, deployment readiness, change coordination, and production implementation. Accountability for IT Service Management, Release & Deployment governance, and Quality Assurance operating models driving process maturity and operational excellence.
Agile & Cross-Functional Leadership
Cross-functional leadership across business, delivery, and operations, aligning interdependent squads on end-to-end testing, release readiness, and quality risk management. Experience leading service operations teams supporting multiple agile squads using Agile/Scrum, SAFe, and ITIL methodologies.
IT Project Management
Full responsibility for IT infrastructure and IT project portfolios, including data platforms, ERP, core systems, and data exchange solutions development. Proactive vendor management and IT-related procurement with measurable cost savings.
Incident & Risk Management
Establishment and execution of risk management frameworks for IT and business continuity. Implementation of incident resolution models based on ITIL practices, achieving significant improvements in incident resolution times and customer satisfaction scores.
Data Platforms & Analytics Delivery
Delivery of modern data platforms and data governance frameworks for public and private sector clients. Experience with Power BI, data lake, and data ingestion implementations alongside MLOps teams.
ITIL Service Management
Certified ITIL practitioner with certifications in ITIL Service Strategy, Service Operations, Release Control and Validation, and ITIL Foundation V3. Practical application of ITIL frameworks to drive service improvement and operational excellence.
Tooling & Systems Expertise
Hands-on knowledge and experience with Jenkins, GitLab, ServiceNow, Jira, Confluence, MobileIron, Grafana, Azure DevOps, Windows Server administration, Apple/iOS management tools, CRM tools, and Atlassian tools.
Stakeholder Management
Management of wide-ranging, multi-level stakeholders across business, IT, and leadership functions. Facilitation of IT Service and Release review forums ensuring transparency on release quality, risks, and follow-up actions.
Sprachen
EnglishverhandlungssicherRussiangutLithuanianMuttersprache
Projekthistorie
Domain-level owner of quality assurance, testing, and incident management across the Fin Crime domain, supporting approximately 30 squads across three tribes. Defined and executed QA strategy, governance, and quality metrics for AML-critical systems. Provided cross-functional leadership aligning interdependent squads on end-to-end testing, release readiness, and quality risk management. Established and scaled a structured QA operating model including a Quality Specialist Guild and domain-wide governance. Introduced and chaired monthly IT Service and Release review forums with AML business areas, IT, and leadership stakeholders.
Cross-functional delivery and release management across a large-scale AML technology domain. Owned the Release Management practice governing release planning, deployment readiness, change coordination, and production implementation. Accountable for IT Service Management, Release & Deployment governance, and Quality Assurance operating models. Led a service operations team supporting 16 agile squads, providing governance, release coordination, QA enablement, deployment planning, incident readiness, and continual service improvement.
Single point of responsibility for full delivery lifecycle related to data platforms and analytics projects alongside customer accounts. Managed dedicated IT delivery portfolio focusing on good practices and client needs. Delivered a modern data platform for a public sector company, remastered data governance and management framework. Handled assignments for Sweden market startups and energy companies in Power BI, data lake, and data ingestion implementation.
Zertifikate
Project Management Professional
PMI2026
Togaf 9 Foundation
The Open Group2022
Cobit5
isaca2021
ITIL Service Strategy
People Cert2021
ITIL Release Control & Validation
People Cert2019
ITIL Service Operations
People Cert2018