Business Consultant

Banking & Finance, Logistics, (IT) Consulting, Software and Cloud Provider, Non-Profit Organisations Management:                         (Agile) Project Management, Scrum, Interim Management, CFO, COO, Entrepreneurship, Team Management for distributed and international teams, IT Service Management, Trainer & Facilitator
Business Analysis:                     Requirements Engineering, Business Process Analysis, Workflows, Lean Six Sigma, Continuous Service Improvements
Business Planning:                   Business Case, Business Plans, Management Communications, Financial Planning for Corporates and Start-Ups, Controlling, KPIs
Business Development:          Pre-Sales, Bid Management, Proposal Management, CRM, Marketing
(Out-) Sourcing:                      Sourcing Management, RfP / RfI creation, vendor selection, contract negotiations, Vendor Risk Management process, IT Outsourcing, Business Process Outsourcing, Cloud Provider Office Software:                     MS Office 2013 (Word, Excel, Powerpoint, Access, Visio), Google Apps
Management Software:         MS Project, Jama, Jira, Trello, ServiceNow Service Platform
Knowledge Management:    MS Sharepoint, Confluence
Finance Software:                  Quickbooks
CRM:                                      Salesforce.com
Ticketing / Workflow:              ServiceNow (HR application)
HR System:                              Workday
Website Software:                  Wordpress

• ServiceNow Certified System Administrator
• CloudU Cloud Certification
• Professional Scrum Master (PSM)
• Professional Scrum Product Owner (PSPO)
• ITIL V3 Foundation
• Lean Six Sigma – Green Belt
• APMP Foundation (AM.APMP)
• ISTQB Certified Tester – Foundation Level (CTFL)
• E-Commerce Certification

• Professional Business Case creation
• Innovation Trainer seminar (Systematic Inventive Thinking)
• Train-the-Trainer seminar