16.06.2026 aktualisiert

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IT Support Specialist and Data center operations

Frankfurt am Main, Deutschland
Weltweit
Bachelor in Computer Science & Engineering
Frankfurt am Main, Deutschland
Weltweit
Bachelor in Computer Science & Engineering

Profilanlagen

Resume Mahabubul Islam.pdf
Reference_letter.pdf

Skills

JavaActive DirectoryTechnischer SupportAnlagenverwaltungAtlassian JiraAuditsData CentersDatenbankentwicklungLinuxProjektplanungEtikettierungMarketingTrouble-TicketInfrastrukturIt Service ManagementPythonPostgreSQLMicrosoft-SoftwareMySQLNetzwerkverbindungenNetzwerküberwachungNetzwerkadministratorMicrosoft SharepointSQLLagerverwaltungSystembereitstellungArbeitsstationeBenutzerunterstützungVirtualizationDatenverarbeitungBackendMicrosoft InTuneSystemadministrationStilllegungBetriebssystemeAdministration von DatenbankenVMwareProgramming LanguagesOracledb
System Administration
Level 1/2 support, Hardware/Software/Printer support, User support, Ticketing system, Service desk, Device installation, Network monitoring, Office 365, Active directory, Setting up workstation, Thin-client, Townhall/Event/Seminar setup and monitor

Database Management
SQL, MySQL, Oracle DB queries, PostgreSQL, Database development, Asset management, Inventory DB, End of Day procedure, Backend process

Data Center Infrastructure
Deployment of Data-center Infrastructure, Auditing and Inventory Management, Mounting and Unmounting Network Devices into Rack, Troubleshooting Faulty Devices, Project Planning According to the Book, Cabling and Labeling

Programming Languages
Java, Python programming skills

Operating Systems
Linux Basic Commands, Windows, Mac support

ITSM Tools
Services-now, Jira ticketing systems

Virtualization Technologies
VMware, VDI/Thin-client virtualization solutions

Network Management
Network Connectivity troubleshooting, Network Monitoring, Access-points installation, Decommissioning Old Devices

Microsoft Technologies
Microsoft Intune management, Entra ID/ABM, SSCP, Setups, OneDrive/Sharepoint, Microsoft Office, Active Directory

Erfahrung

Berufserfahrung5 - 10 Jahre
Freelancer seit2024

Sprachen

DeutschGrundkenntnisseEnglischverhandlungssicher

Projekthistorie

IT Support Specialist and System Administrator

Santander Investment Banking
Level 1/2 support, Hardware/Software/Printer support, User support, Ticketing system (Service now), Device installation (Windows, Mac, Corporate Phones/Tabs), Troubleshooting Network Connectivity, Office 365, Active Directory, Setting up workstation (VDI, Thin-client), Townhall/Event/Seminar setup and monitor, Microsoft Intune management/Entra ID/ABM, SSCP, Setups, OneDrive/Sharepoint, Inventory management, R&D, Scrapping old devices.

Data Center Engineer (Part-time)

Algo-Tech
Deployment of Data-center Infrastructure, Auditing and Inventory Management, Mounting and Unmounting Network Devices into Rack, Troubleshooting Faulty Devices, Project Planning According to the Book, Cabling and Labeling, Testing and Cleaning Fiber-Optic Cables, PDU/UPS Installation, Access-points installation, Decommissioning Old Devices, Worked as Smart Hand.

Assistance Officer at Information Technology Division

Dhaka Bank Limited
Databases Development (SQL, MySQL, Oracle DB), Asset management (Inventory DB), End of Day procedure (Backend process), Supporting with SQL Scripting, Level 1/2 Support, Hardware/Software/Printer Support, User Support, Ticketing system, Device Installation (Windows, Mac, Corporate Phones/Tabs), Network Monitoring, Troubleshooting Connectivity, Microsoft Office, Active Directory, New Workstation Setup, SWIFT Alliance Administrator / Server Maintenance / Regular Backup, DC/DR monitoring, R&D, Scraping Old Devices.

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