01.06.2026 aktualisiert

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Senior Product Manager with 20+ years experience in Telecoms, IT and Digital Transformation

Reading, Großbritannien
Weltweit
Executive MBA
Reading, Großbritannien
Weltweit
Executive MBA

Profilanlagen

CV Isheta Sharma_27 08 2025_v1_EN.docx

Skills

User Experience (UX)Agile MethodologieBusiness To BusinessTelekommunikationStrategisches ManagementKundenerfahrungKostenreduzierungDigitalisierungManagement SystemeMarktanteilProjektmanagementProduktlebensdauerRisikoanalyseStakeholder ManagementGewinnorientierte UmsatzzieleDatenschutzDSGVOProjektlieferungMultiplattform
Digital Transformation
Strategic leadership in digital transformation initiatives across multiple industries, with proven ability to align stakeholders and deliver sustainable competitive advantage.

Product Lifecycle Management
Comprehensive management of product lifecycles for diverse portfolios, from concept to market, consistently achieving revenue targets and cost reduction.

Multi-platform Strategy
Development and execution of omni-channel strategies across B2B/B2C environments, resulting in improved customer experience and market share growth.

Project Management
Leadership of cross-functional teams to deliver complex projects with significant budgets, applying agile methodologies to improve time-to-market.

Stakeholder Management
Alignment of diverse stakeholders from C-level to operational teams, creating unified vision for customer-centric initiatives.

GDPR Compliance
Implementation of data privacy frameworks including risk assessment, legal evaluation, and development of consent management systems.

UX/UI Design
Direction of user experience design across multiple platforms, incorporating customer journey mapping and touchpoint optimization.
 

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2019

Sprachen

GermanMutterspracheEnglishMutterspracheHindigut

Projekthistorie

Business Consultant

Telefonica Germany GmbH
Part of Radical Architecture and IT Transformation Programme to harmonize B2C & B2P massmarket stack. Initial Area Product Owner & Epic Owner for Registration, Legitimation and Fraud & Financial Risk for Mobile Pre & Postpaid Customers.

Business Consultant

Tipico Retail Services GmbH
Led team operations restructuring and implemented new regulatory requirements for sportsbetting providers. Led cross-functional project team for eWallet solution rollout across Tipico's footprint in Germany.

GDPR Programme Manager - Digital Attacker

E.ON SE
Led GDPR Gap Analysis and prioritized closure of apps for Digital Attacker platform. Developed consent management solutions and ensured compliance across systems.

Principal Product Manager - Enterprise Products & Services

Vodafone Group Ltd
Led delivery of unified communications projects and developed omni-channel self-service strategy, securing significant investment for large enterprise customers.

Lead Product Manager - Operations

Sky Ltd
Led team to launch new self-service experience with new CMS and analytics as part of strategic customer change initiative.

Senior Product Manager, Customer Services

Microsoft Global
Developed customer touchpoint vision aligned with Microsoft's All Digital initiative for support service offerings across multiple channels.

Senior Product Manager, Customer Services

Microsoft EMEA
Transformed customer service offerings from traditional cost center to P&L, implementing monetized white glove services across multiple markets.

Global Product Manager, Marketing

Telefonica S.A.
Managed third-party vendors to design and deliver multi-platform Application Store, established App Roadmap aligned with other Telefonica propositions.

Group Product Manager, Marketing

T-Mobile International Ltd
Achieved TMO data revenue targets through new Portal Infrastructure and Mobile Clients enabling Customer Personalization and app integration.

Global Product Marketing Manager, Marketing

Sharp Europe Ltd
Delivered portfolio of mobile devices to Vodafone Global with sales of 2 million units. Implemented new web portal to increase brand awareness.

Global Project Manager, Billing & IT

Vodafone UK, Vodafone Group Ltd
Led cross-functional teams to deliver feature improvements to Datacard product and established VF World Programme for flat-rate roaming charges across 15 countries.

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