06.08.2026 aktualisiert
100 % verfügbar
Freelance IT Project Manager | Digital Transformation | Product Delivery | PMP®
Oberhausen, Deutschland
Nur Remote
BSc Computer Science - COMSATS University Islamabad, 2012-2016Skills
Application Lifecycle ManagementApplication Performance ManagementCertified Project Management ProfessionalChange ManagementContinuous DeliveryData TransformationData Transformation ServicesDisciplined Agile DeliveryGlobal Delivery ModelInnovationsmanagementProduct Lifecycle ManagementMessaging Application Programming InterfaceProject Management SoftwareProjektmanagementProduktdatenmanagement
Project & Delivery Management
Agile and hybrid delivery across the full project lifecycle, including roadmaps, milestones, budgets, resource planning, RAID management, governance and reporting. Proven track record of delivering complex digital initiatives on time and within budget.
Business & Product Analysis
Requirements workshops, process mapping, epics, user stories, acceptance criteria and prioritisation. Strong ability to translate business and customer needs into actionable technical requirements and executable delivery plans.
Quality & Release Readiness
UAT, regression, defect triage, incident management, release planning and stabilisation. Extensive experience in functional, exploratory and cross-device testing across web and mobile platforms.
Technology Coordination
Coordination of web and mobile platforms, CRM and helpdesk systems, ERP workflows, APIs, integrations and data flows. Experience delivering Freshsales CRM and Freshdesk workflows integrated with ERP systems.
Stakeholder & Partner Management
Executive communication, cross-functional leadership, vendor and development partner management. Proven ability to align management, product, engineering, QA, operations, users and external partners.
Transformation & Adoption
Process improvement, automation, change management, training and operational readiness. Experience rolling out digital platforms across large-scale public and private sector environments.
Tools & Methods
Proficiency with Jira, Confluence, Miro, Figma, BrowserStack, Freshdesk, Freshsales, Amazon Connect, Microsoft Dynamics NAV/DiVA, Netlify, Frontastic, JumpCloud, Microsoft 365, Google Workspace, Slack, Asana, Trello, Notion, basic SQL, ChatGPT and Claude. Methods include Agile, Scrum, hybrid delivery, project governance, RAID and process mapping.
Healthcare IT & Public Sector Digitisation
EMR and HIMS workflow management, operations, incident handling, training and vendor coordination. Experience supporting systems serving 1M+ patients and managing digital portals covering 65,000+ schools.
AI-Assisted Product Discovery
Validation of AI-enabled consumer products through research, customer feedback, prototype planning, MVP scoping and roadmap prioritisation. Use of ChatGPT and Claude to accelerate research synthesis, requirements, workflow design and documentation.
Agile and hybrid delivery across the full project lifecycle, including roadmaps, milestones, budgets, resource planning, RAID management, governance and reporting. Proven track record of delivering complex digital initiatives on time and within budget.
Business & Product Analysis
Requirements workshops, process mapping, epics, user stories, acceptance criteria and prioritisation. Strong ability to translate business and customer needs into actionable technical requirements and executable delivery plans.
Quality & Release Readiness
UAT, regression, defect triage, incident management, release planning and stabilisation. Extensive experience in functional, exploratory and cross-device testing across web and mobile platforms.
Technology Coordination
Coordination of web and mobile platforms, CRM and helpdesk systems, ERP workflows, APIs, integrations and data flows. Experience delivering Freshsales CRM and Freshdesk workflows integrated with ERP systems.
Stakeholder & Partner Management
Executive communication, cross-functional leadership, vendor and development partner management. Proven ability to align management, product, engineering, QA, operations, users and external partners.
Transformation & Adoption
Process improvement, automation, change management, training and operational readiness. Experience rolling out digital platforms across large-scale public and private sector environments.
Tools & Methods
Proficiency with Jira, Confluence, Miro, Figma, BrowserStack, Freshdesk, Freshsales, Amazon Connect, Microsoft Dynamics NAV/DiVA, Netlify, Frontastic, JumpCloud, Microsoft 365, Google Workspace, Slack, Asana, Trello, Notion, basic SQL, ChatGPT and Claude. Methods include Agile, Scrum, hybrid delivery, project governance, RAID and process mapping.
Healthcare IT & Public Sector Digitisation
EMR and HIMS workflow management, operations, incident handling, training and vendor coordination. Experience supporting systems serving 1M+ patients and managing digital portals covering 65,000+ schools.
AI-Assisted Product Discovery
Validation of AI-enabled consumer products through research, customer feedback, prototype planning, MVP scoping and roadmap prioritisation. Use of ChatGPT and Claude to accelerate research synthesis, requirements, workflow design and documentation.
Sprachen
DeutschGrundkenntnisseEnglischverhandlungssicher
Projekthistorie
Validating an AI-enabled consumer product through research, customer feedback, prototype planning, MVP scoping and roadmap prioritisation. Using ChatGPT and Claude to accelerate research synthesis, requirements, workflow design, documentation and test-case generation with human review.
Led end-to-end delivery of a customer-facing mobile application initiative with an approximate EUR 1 million budget, coordinating Product, Engineering, QA, Operations, business stakeholders and external partners. Managed roadmaps, sprint planning, dependencies, risks, resources, UAT, launch readiness and post-release stabilisation across agile and hybrid workflows. Translated business and customer needs into epics, user stories, acceptance criteria and actionable technical requirements. Delivered Freshsales CRM and Freshdesk workflows integrated with ERP, customer, order and ticket data, improving support efficiency by approximately 60%. Coordinated web, iOS and omnichannel initiatives and used Jira/Confluence for governance, RAID, reporting and cross-team alignment.
Managed public-sector digital projects from requirements and solution design through development, testing, rollout, training and adoption. Delivered a school portal covering 65,000+ schools and a scholarship platform processing 100,000+ applications and shortlisting approximately 30,000 applicants. Coordinated government and technical stakeholders and trained 36 district commissioners and 1,000+ school principals.