08.10.2026 aktualisiert
VB
100 % verfügbar
Bilingual AI Trainer | Data Annotation Specialist | PMO & Quality Lead
Morelia, Mexico
Nur Remote
Degree Coursework in Psychology, UNIVA GuadalajaraÜber mich
LeadManagement.●BilingualCustomerEngagement●Qualityassuranceauditing ●Intentanalysis●Responseoptimization●TeamLeadership&Training:Onboarding,coaching,andperformancemanagement.●Workflowoptimization●LeadGenerationOptimization●BilingualCustomerEngagement●Qualityassuranceauditing●Intentanalysis
Skills
Artificial Intelligence Markup Language (AIML)
AI Training & Model Evaluation
Multimodal agent arena evaluation, prompt-response testing, data annotation, audio transcript assessment, and dense rubric alignment are core areas of expertise. Certifications include Milky Way Lightspeed (Centific) and Multimodal Agent Arena & Aether Project (Outlier).
Data Tagging & Classification
Categorization, metadata tagging, semantic labeling, and image/text/audio dataset annotation with a strong focus on quality assurance and structured deliverables.
PMO & Workflow Optimization
Process structuring, associate allocation, and KPI tracking within structured PMO environments, with experience managing cross-functional coordination and documentation across major corporate accounts.
Search Relevance & E-Commerce Evaluation
Query-intent matching, SERP evaluation, product categorization, and ranking assessment, with certification in Search Relevance & E-Commerce Evaluation through Centific.
Data Collection & Curation
Web research, data gathering, verification, structuring, and consolidation into clean deliverables using Excel and Google Workspace.
Quality Assurance & Auditing
Evaluating outputs against complex guidelines and dense rubrics, executing call monitoring and process audits, and translating operational guidelines into actionable compliance metrics.
Prompt & Response Optimization
Fine-grained hallucination detection and response scoring to improve AI model outputs and ensure alignment with project guidelines.
Bilingual Data Annotation
English and Spanish linguistic precision, error detection, and tone tuning applied to data annotation tasks across multiple platforms including Outlier, Mercor, Handshake, and Centific.
Financial & Technical Troubleshooting
Deep domain expertise in banking, credit, and telecom, including back-office operations, contract management, and high-value customer account support.
Data Compliance & Control
Background checks (BGCs) and regulatory risk management, maintaining rigorous data validation standards across high-security financial systems and sensitive corporate databases.
Team Leadership & Training
Onboarding, coaching, and performance management of remote and on-site teams, including associate allocation, skills matrix development, and promotion frameworks.
Multimodal agent arena evaluation, prompt-response testing, data annotation, audio transcript assessment, and dense rubric alignment are core areas of expertise. Certifications include Milky Way Lightspeed (Centific) and Multimodal Agent Arena & Aether Project (Outlier).
Data Tagging & Classification
Categorization, metadata tagging, semantic labeling, and image/text/audio dataset annotation with a strong focus on quality assurance and structured deliverables.
PMO & Workflow Optimization
Process structuring, associate allocation, and KPI tracking within structured PMO environments, with experience managing cross-functional coordination and documentation across major corporate accounts.
Search Relevance & E-Commerce Evaluation
Query-intent matching, SERP evaluation, product categorization, and ranking assessment, with certification in Search Relevance & E-Commerce Evaluation through Centific.
Data Collection & Curation
Web research, data gathering, verification, structuring, and consolidation into clean deliverables using Excel and Google Workspace.
Quality Assurance & Auditing
Evaluating outputs against complex guidelines and dense rubrics, executing call monitoring and process audits, and translating operational guidelines into actionable compliance metrics.
Prompt & Response Optimization
Fine-grained hallucination detection and response scoring to improve AI model outputs and ensure alignment with project guidelines.
Bilingual Data Annotation
English and Spanish linguistic precision, error detection, and tone tuning applied to data annotation tasks across multiple platforms including Outlier, Mercor, Handshake, and Centific.
Financial & Technical Troubleshooting
Deep domain expertise in banking, credit, and telecom, including back-office operations, contract management, and high-value customer account support.
Data Compliance & Control
Background checks (BGCs) and regulatory risk management, maintaining rigorous data validation standards across high-security financial systems and sensitive corporate databases.
Team Leadership & Training
Onboarding, coaching, and performance management of remote and on-site teams, including associate allocation, skills matrix development, and promotion frameworks.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2024
Sprachen
EnglishverhandlungssicherSpanishMuttersprache
Projekthistorie
Led, trained, and audited performance for a remote prospecting team driving high-volume real estate acquisition campaigns in the U.S. market. Monitored lead quality, data integrity, and conversational interactions to ensure strict compliance with conversion KPIs and brand standards. Optimized communication frameworks and agent call scripts leveraging psychological insights. Managed lead generation pipelines, data tracking systems, and prospecting operations. Supervised team performance, tracked data entry accuracy, and organized structured contact databases. Maintained clean, organized data inventories and structured reports to drive strategic decision-making.
Managed back-office operations, contract cancellations, minor death claims, 529 College Savings plans, and Wealth Management processes for the Morgan Stanley account. Oversaw associate allocation, background checks (BGC compliance), and organizational workflow enhancements. Directed associate allocation, recruitment pipelines, timesheet management, skills matrix development, and associate promotion frameworks for the PepsiCo account. Maintained rigorous data validation standards and document accuracy across high-security financial systems. Executed quality assurance evaluations, call monitoring, and process audits. Managed cross-functional coordination, documentation, and data tracking within structured PMO environments.
Developed targeted pitch strategies and onboarding materials for beauty and health product distributors. Achieved a 60% recruitment conversion rate through structured communication, behavioral profiling, and performance tracking.