Systems Engineer, Systems Architect

At the OpenText (GXS) in Brook Park, OHIO * Vmware 4x/5x and Microsoft Hyper-V Build new VM's, server shutdown/restart, collecting logs, Vmotion Perform V2V and P2V migration * Windows, Linux, HP-UX, Sun Solaris Builds and post install tasks, prepare the systems for production use Assisting Engineers: provide console access, command execution, log analysis, and troubleshooting. Managing disk allocations, nfs and quota changes. Active Directory support, powershell. * Network Support Monitoring, Configuring, escalating to Vendor, Cabling, Console access, NNMi) Troubleshoot Network Connection issues (VPN, FTP, Firewalls, Frame Relay) Cisco routers and swiches, Load balancers (Zeus and F5) * Veritas Netbackup Data restoration, backups, add/remove backup policies, managing tapes. * Citrix Support Troubleshoot user issues, reset/unlock accounts, app publishing, Adding servers to Citrix Farm * Server Decommision Perform cleanups in AD, Firewalls, Backups, Application licensing Coordinating with application and Database owners to minimize the risk. * Vendor comunications/escalations Verizon, Cisco, EMC, 3PAR, Dell, IBM, VMware, Red Hat, etc. * Monitoring tools HP OVO, NNMi, Siteseer, Sitescope, Nagios. * Documentation/Reporting Working on documents and procedures. Using Bussiness Objeccts to generate reports and analysis. * EDI-Mailbags/ TGMS-Messaging EDI - Mailbags Re-queue/resend files and mailbags inbound and outbound, communicate with interconnects concerning rejections, report failed mailbags Monitor TGMS Queues (Chui, WUI, Mailbag, CSR, AS2, Durable Subscriber, AAS) * IBM Mainframe Benchmark monitoring, LPAR monitoring/maintenance-IPL, Tape mounts, Application shutdown/startup, Accounting monitoring.

At the Dell (Saint Elisabeth Hospital) in Youngstown, OHIO * Techincal Support Performing installation, repair, and preventative maintenance of personal computer and related software/hardware. Managing user accounts (permissions, emails, anti-virus Admin management Console, anti-spam) In addition to performing regular support duties, team lead responsible for supervising, mentoring or training lower level team members. * Migrations Deploying workstations, laptop and Servers with SCCM. Upgrading applications, configuring and creating project documents Deploying Credant in Workstations, PC-s, Troubleshooting, decrypting using keys Deploying EPIC in workstations, Laptops, troubleshooting issues

At the NARTEL, EXDC, LOUIS BERGER in Prishtina, KOSOVO * Techincal Support Provided desktop and server configuration and maintenance (Windows server 2000/2003; Windows Vista/XP/2000/98; Mac OSX). Applied operating system updates, patches, and configuration changes. Installed, configured, maintained, and troubleshooter of network equipment such as routers, switches, wireless, VOIP and cables (Cisco and other manufacturers). Managed and supported secure Virtual Private Networks (VPNs). * Documentation/Design Designing and installing Windows servers infrastructure(File, aplication, exchange, SQL server) Planning and design of the of structured cabling systems (New buildings and renovations)