Position: Various
* Provided SAP technical expertise, thought leadership and recommendation to ensure optimal
application of SAP Case/Document Management functionality.
* Provided solutions to complex business and systems challenges, where no precedence exists.
* Performed SAP IMG Configuration in cross-application modules of authorization, classifications,
workflows and ECC modules.
* Processed SAP transports via Charm and Solution Manager
* Provided technical and functional knowledge transfer to technical, functional and user
communities
* Provided technical guidance to Project leaders.
* Served as a liaison between SAP ERP department and City of Cape Town business units/departments.
* Analyzed as-is business processes to develop the TO-BE processes
* Conducted business process design workshops, gap analysis and specifying custom requirements.
* Drafted project documents, blueprints, Solution documents, Functional Specifications and test
documentations.
* Extensive configuration of the SAP Case solution including custom reports.
* Liaised with the development team throughout the Realization. The implemented solutions
integrated the following modules: SAP Case management (PSRM, SAP SD, SAP Real Estate, HR, GIS,
Fiori, Agentry and e-services Portal
Projects (June 2012 - June 2019)
* Early Childhood Development (ECD) Compliance solution
SAP Lead Consultant/Business Analyst
Project Duration: June 2018-June 2019
Modules: SAP Case Management, SAP Real Estate and SAP CRM
* Records Management File Classification system Re-implementation/SAP DMS content server
Project Duration: Feb 2019-April 2019
Modules: SAP ECC Case Management (ERP)
* Property Management Transactional System
SAP Delivery Lead Consultant: : SAP Case Management
Project Duration: June 2017 - June 2018
Modules: SAP Case Management, SAP Real Estate, SAP ISU and SAP CRM
* Revenue Collections Solutions (Debt Management)
Project duration: June 2016 - June 2017
SAP Delivery Lead Consultant: Business Analysis & Case Management
Modules: SAP Case Management, SAP Real Estate, Fiori, GIS, SAP ISU and SAP CRM
* DAMS (Development Application Management System)
SAP Delivery Lead Consultant: SAP Case Management
Project duration: Dec 2012 - April 2016
Modules: SAP Case Management, SAP Real Estate GIS, SD, MM, UI5 Portal and SAP CRM
* E-Agenda Solution
SAP Delivery Lead Consultant: Records and Case Management
Project Duration: June 2012 - September 2013
Modules: SAP NetWeaver Portal and SAP Case Management
Motivation for Change: Contract ended