Schlagwörter
Skills
over 20 years of experience in consulting IT clients
Area: IT Project Management, Programme Management, ITSM Processes, Supplier-Contract Management Near Shore, Off Shore, Interim Management, PMO, Release Management, Service Management, Transition Management, Service Operations, large scale SAP Platforms
Tools – certified knowledge
PRINCE2 AGILE, Practitioner (Scrum / KANBAN methodology), ITIL Foundation, PMP trained, Diploma Organizational Consultant (Focus SAP R3 MM SD), Personal Coach, Business Coach, Mediator in Training (University Wismar, WINGS Feb 2018-2020) – completion
Software: MS Office, Lotus Notes, MS Project, Clarity, Service Now, BMC Remedy, ARIS, HP Quality Centre, SharePoint, Windows, IOS, VISIO
Sector:IT, various industries
Sites: Germany, Europe, UK, India, HU
Language:German – native speaker, English, C2 level
Projects:
09/2017 – today Cloud transition Management, ERP landscape across 27 countries, Project: Coordination IT Benchmark, IT Platforms ERP / Analysis ERP/SAP
5/19 Project Server patching Linux, Windows, Licencing, monitor compliance - define process as for automation, reporting
05/18-12/18 Project Organizational change - Manage, track and support internal organizational change of department across multiple teams, ensure aligned role descriptions and KPI´s,
09/17-04/18 – Project Manager “Upgrade Project – SAP Solution Manager 7.x” SAP Software Upgrade, HANA Migration
04/2016-08/2017 Implementation ITSM Model and Processes
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- Project Manager - EMC Migration / Upgrade of Document Management System in existing ERP landscape, HW/SW, Data, interfacing 26 local markets and Vendor Platform. Service Support migration, knowledge transfer and service transition - Egypt to India
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2011 and 12/2015
- Benchmark Analysis – against Peergroup
2009/2011 Project Manager Supplier Management, Improvement Initiatives Global Vendor, Service Continuity
2010-2011 Interim Problem Management lead, teams local, Offshore IBM, India
2009-2011Supplier Manager, Offshore supplier Gloabl supplier
Project – Benchmark IT
- Implementation Problem Management Process ERP Platform according to ITIL, design and implement process support model, Near Shore, Offshore, Help Desk, Service Management
- Project Manager Global Applications – Service Transition Projects for Vodafone Global (D2, Mannesmann Valourec), Introduction of Service EVO DMS – Archiving SAP SRM-ECC / EVO Implementation Service Support, software upgrades projects according to defined methodology and quality gates, PMO Global Applications – Global ERP Platform
Projekthistorie
09/2017 – today Cloud transition Management, ERP landscape across 27 countriesProject: Coordination IT Benchmark, IT Platforms ERP / Analysis ERP/SAP – against Peer group 5/19 Project Server patching Linux, Windows, Licencing, monitor compliance - define process as for automation, reporting
05/18-12/18 Project Organizational change - Manage, track and support internal organizational change of department across multiple teams, ensure aligned role descriptions and KPI´s, analyse and track tasks, track trainings, transformation, documentation until completion, communicate across various teams and senior management
05/18 – 12/18 Analyse requirements and define User Access Management of SAP HANA DB, ensure SOX AUDIT compliance according to various defined SOX controls, design work flows for various account and role types, align with On /Off Shore teams and help desks, internal teams, drive towards sign off and management approval, manage and track process implementation according required timeline. Monitor quality against defined measures, report towards senior management, manage escalations and approvals
09/17-04/18 – Project Manager “Upgrade Project – SAP Solution Manager 7.x” SAP Software Upgrade, HANA Migration, Coordination SAP MAX Attention support, Off shore/ Business/ On shore team, plan, track, manage escalations, communicate and report towards senior management on and off shore