Interim Senior Client Service Consultant (contracted)
xxxx AG, Frankfurt, Germany
Schlagwörter
Skills
I'm a 42-year-old digital marketing manager / client service consultant with 20 years of experience in this field. I have a high level of organizational talent and I am able to manage complex processes seamlessly. I bring in the willingness to familiarize myself quickly and thoroughly with new challenges. My greatest strength is my focus on tangible results and finding the most efficient way to get there. I'm available for freelance / interim positions everywhere in the D/A/CH-region, in Europe and worldwide.
My skills in particular are:
My skills in particular are:
- Team building and management of teams
- Agency client service consulting
- Search engine advertising / Google Ads
- Social media management / editorial planning
- Digital marketing project management & campaigning
- CRM / CDM / E-Mail Marketing
- Budget planning
- Website planning
- Writing of articles and press releases
- UX / CX
- Service Design
- Web analytics & conversion optimization
Projekthistorie
02/2020
-
08/2020
Successes: management of teams
* Finalization of the budget for the xxxx brand for 2020.
* Delivered a Social Always On Strategy for xxxx. Agency client service consulting
* Realized various social media briefings for xxxx Germany. Search engine advertising /
* Converted the customer xxxx into an independent customer after they were separated from xxx.
* Finalization of the budget for the xxxx brand for 2020.
* Delivered a Social Always On Strategy for xxxx. Agency client service consulting
* Realized various social media briefings for xxxx Germany. Search engine advertising /
* Converted the customer xxxx into an independent customer after they were separated from xxx.
05/2005
-
07/2020
Founder / CEO
Netzgarten GmbH
Successes:
* With DJ EXPRESS ® my startup built Austria's leading platform for mobile DJs.
* In 12 years we contracted more than 300 DJs for up to 800 annual events at a total revenue of up to 350k EUR per year.
* With HOCHZEIT FEIERN we've built a wedding information website with up to 30k EUR advertising revenue per year.
* With Netzgarten we've set up a little digital marketing offices. We've realized websites, e.g. caledonia.ch, rolandkoller.com and djexpress.at. Moreover we've managed Google AdWords accounts for clients.
* In 2017 I've decided to close Netzgarten and sold DJ EXPRESS® and HOCHZEIT FEIERN to successors (asset deals). In the meantime the Netzgarten GmbH has been liquidated.
* We have been named as one of the best employers (Salzburger Nachrichten) and as one of the best part-time job providers (Gewinn Magazin) in Austria. Our success with Google AdWords led to a Google campaign in Austria with me as testimonial, which ran for two years.
* With DJ EXPRESS ® my startup built Austria's leading platform for mobile DJs.
* In 12 years we contracted more than 300 DJs for up to 800 annual events at a total revenue of up to 350k EUR per year.
* With HOCHZEIT FEIERN we've built a wedding information website with up to 30k EUR advertising revenue per year.
* With Netzgarten we've set up a little digital marketing offices. We've realized websites, e.g. caledonia.ch, rolandkoller.com and djexpress.at. Moreover we've managed Google AdWords accounts for clients.
* In 2017 I've decided to close Netzgarten and sold DJ EXPRESS® and HOCHZEIT FEIERN to successors (asset deals). In the meantime the Netzgarten GmbH has been liquidated.
* We have been named as one of the best employers (Salzburger Nachrichten) and as one of the best part-time job providers (Gewinn Magazin) in Austria. Our success with Google AdWords led to a Google campaign in Austria with me as testimonial, which ran for two years.
09/2019
-
01/2020
Interim UX Consultant (contracted)
Globally active consumer goods group, Lausanne, Switzerland
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Successes:
* Delivered a global content recommendation for local markets, e.g Mexico and Sweden.
* Launch of a local product website for Mexico.
* Delivered a global content recommendation for local markets, e.g Mexico and Sweden.
* Launch of a local product website for Mexico.
07/2019
-
08/2019
Interim Project Manager (contracted)
Kapacht GmbH / C14torce
Successes:
* Realization of two major SEAT media production plans for banner campaigns in Germany.
* Presentation of the SEAT Tavascan concept car at the IAA Frankfurt motor show 2019 under high embargo data protection regulations.
* Realization of two major SEAT media production plans for banner campaigns in Germany.
* Presentation of the SEAT Tavascan concept car at the IAA Frankfurt motor show 2019 under high embargo data protection regulations.
01/2019
-
04/2019
Project Manager
Wunderman
Successes:
* Most successful CRM campaign in the history of Samsung to mark the launch of the Samsung Galaxy S10. 17% of all sales were directly attributable to our campaign. (An increase of 300% over the previous year's campaign.)
* Most successful CRM campaign in the history of Samsung to mark the launch of the Samsung Galaxy S10. 17% of all sales were directly attributable to our campaign. (An increase of 300% over the previous year's campaign.)
10/2017
-
10/2018
Chief Marketing Officer
Grape
Grape is a business messenger startup from Vienna.
Successes:
* Implementation of an online trial process and digital marketing for trial users.
* Press relations with the success of publications in derstandard.at and PCwelt.de.
* Realization of a six-figure financing round with startup investors.
Successes:
* Implementation of an online trial process and digital marketing for trial users.
* Press relations with the success of publications in derstandard.at and PCwelt.de.
* Realization of a six-figure financing round with startup investors.
06/2005
-
07/2006
Marketing Manager
Bellevue Investainment
Bellevue was a startup that provided an online stock market games
"Perform Club" and a stock price prediction platform "Redmonitor".
Successes:
* Acquisition and realization of various media cooperations such as
derstandard.at, bild.de and krone.at amongst others.
"Perform Club" and a stock price prediction platform "Redmonitor".
Successes:
* Acquisition and realization of various media cooperations such as
derstandard.at, bild.de and krone.at amongst others.
05/2001
-
12/2004
Marketing Project Manager
Hassia Mineralquellen GmbH
Successes:
* As Hassia's first digital marketing manager I was responsible for the launch of brand websites for all premium brands (Hassia, Elisabethen, Rosbacher, ...) of the company with budget responsibility.
* Introduction of a complaint management system and responsible management of an external call centre.
* As Hassia's first digital marketing manager I was responsible for the launch of brand websites for all premium brands (Hassia, Elisabethen, Rosbacher, ...) of the company with budget responsibility.
* Introduction of a complaint management system and responsible management of an external call centre.
05/2000
-
05/2001
Assistant to the retail product management group
Union Investment GmbH
Union Investment is the third largest investment bank in Germany. In my position as a marketing assistant, I wrote the copy for advertising material, did PR work and budget control for the retail product management group.
Reisebereitschaft
Weltweit verfügbar
Ja, hohe Reisebereitschaft.
