Beschreibung
Usability Expert Services - Vienna
Our client based in Vienna, Austria, has a 6 month initial contract opportunity for a Usability Expert Services to work within a long-term project.
The client requires the Usability Expert Services to support in planning, analysing, designing, implementing, evaluating, and testing the project deliverables.
This shall include:
User and task analysis;
Data collection and analysis;
Information architecture design; and
Iterative usability testing.
You will be responsible for:
Assessment of the application deliverables;
Conduct interviews with the internal Project Team to understand the vision, mission, and measurable goals for the Application;
Conduct a baseline usability test (consisting of 12 -15 user performance tests) of the current Application deliverables to identify user performance and satisfaction metrics;
Written usability testing plan;
Written report of results of baseline usability testing that includes findings of usability testing, video and audio clips of key findings and issues, user performance metrics, user satisfaction metrics, and recommendations for addressing the usability problems on the site.
Identify users of current application deliverables in order to develop a thorough understanding of the target audience, their typical tasks, and their specific constraints;
Analyze user needs, requirements, and satisfaction levels. Analysis should address user characteristics, environmental characteristics, and task characteristics;
If needed - Conduct online survey of current users, needs, tasks, and satisfaction levels;
Review/analyze customer service email/calls;
Review/analyze Web logs and search logs; and
Collect and review secondary market research related to Business Gateway's audience.
Organize Application content and main categorization based on users' needs;
Develop wireframes, schematics and interface specifications based on research-based usability engineering practices to assist design and programming teams in implementation of site organization;
Provide consultation on user interface designs to ensure layout, design and organization is useful, usable and accessible;
Start date: ASAP
For more information please apply.