Beschreibung
We are looking for our client for a System Specialist in the area of Basel:Short description
Performing operations on various technical platforms in the areas of middleware, operating, standard, universal and communication software.
Main Tasks
- Investigate the impact of new software components and recommend actions taking the impact on the whole system into account.
-Evaluation of hardware, operating systems, standard packages, communication applications and universal applications.
- Installation, generation, modification, integration, testing and release of new operating, universal and standard software (Release management)
- Investigation and correction of system level problems. Definition and/or creation of system security policies, checklists, change and problem management procedures as well as procedures for backup and data security.
- Improvement of installation and handover processes. Update of system documentation and system guidelines.
- Support and direct the system developers and system users in system technical questions.
- Creation of procedures, escalation processes and rules for handling exceptional situations (Recovery/Restart). Carry out complex reconstruction and recovery processes (Recovery/Restart)
- Develop concepts for tuning or performance management and identification and removal of error states on hardware, software and communication components.
Requirements:
- 2+ years end user support
- CA Clarity (portfolio tool) troubleshooting experience
- 1 - 2 year experience as a CA Clarity administrator (processes, jobs, workflows, user setup etc)
- Understanding of IT Project and Portfolio Management processes and methodology
- Business Process analysis and design experience (nice to have)
- Experience working within a global support framework (nice to have)
Start:
15.04.2012
End:
31.07.2012
Should you wish to apply, please send your latest CV in WORD format and IN ENGLISH together with your availability and the ALL INCLUSIVE rate in SWISS FRANCS you require.
Jennifer Sloot
ORCA Solution AG
Aeschengraben 10
4010 Basel
Phone:
Email:
ORCA Solution AG