End User Workplace Manager PERMANENT POSITION

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ORCA Solution AG
flag_no Österreich

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We are looking for our client for an End User Workplace Manager in the area of Zürich:

- Responsible for development and implementation of global End User standards (examples: laptops, desktops, applications, mobile devices, printers, etc.).
- Develop and document best practices, processes, and procedures related to all aspects of desktop support, desktop software and hardware for the entire group.
?- Manage major desktop platform infrastructure projects and other enterprise-wide desktop configuration initiatives
?- Drive and coordinate Regional IT teams to identify or develop IT desktop, laptop and mobile products to improve client productivity and efficiencies.
?- Responsible for the Software Distribution & Inventory system daily operations performed by a 3rd party supplier

In more details:
?- Execute Problem & Release process related with the computers area
?- Coordinate the introduction of technical changes into the group
?- Act as the primary leader for significant workstation upgrades and provide support to other information technology personnel
?- Support regional deployments
?- Manage the service delivered by the 3rd party supplier:
• Image creation/update
• Accuracy and currency of software, desktops, printers and other peripheral data contained in asset management system
• Massive software distributions
• Maintain group computers updated with patches
?- Optimize operations to ensure the maximum possible quality of service for users

?- Demonstrated experience working in environments with more than 6.000 computers
?- Experience working in International environments
?- Demonstrated experience with W7 imaging technologies
?- Demonstrated experience with Microsoft System Center Configuration Manager
?- Expert on Local Security Policy, Group Policy settings and how they affect OS operation
?- Expert knowledge of various deployment and installation technologies (Installshield, MSI)
?- Communication and coordination skills
?- Fluent in English

Should you wish to apply, please send your latest CV in WORD format and IN ENGLISH together with your availability and the expected salary in SWISS FRANCS you require.

Jennifer Sloot
ORCA Solution AG
Aeschengraben 10
4010 Basel

Telefon: +41 (0)
ORCA Solution AG