Beschreibung
We are looking for a System Controller in the area of Basel:Description:
Operating, controlling and monitoring the IT systems. Carrying out all operational processes and procedures. Ensuring that all ICT services and infrastructures are operated in accordance with the service level agreements (SLA).
Tasks:
- Operating, controlling and monitoring the IT systems (e.g. according to the SLA's)
- Organizing the "day-to-day" management and carrying out all operational processes and procedures while granting access to IT systems and business applications
- Ensuring that all ICT services and infrastructures are operated in accordance with the service level agreements (SLA)
- Preparing, initiating, executing and controlling the productive informatin processing
- Second level support of the service desk / help desk in case of incidents
- Handling and documenting exceptional situations and organizing workarounds
- Triggering and controlling the necessary maintenance work and backup
- Maintaining the operational processes and documentations
Skills:
- fluent English and German
- experienced in IT registration activities (account management)
- good know-how about Microsoft technologies (Active Directory, Exchange etc.)
- experienced in Incident Management (ticketing handling)
Start:
24.10.2011
End:
31.12.2011 with option on extension
Should you wish to apply, please send your latest CV in WORD format and IN ENGLISH together with your availability and the ALL INCLUSIVE rate in Swiss Francs you require.
Jennifer Sloot
ORCA Solution AG
Aeschengraben 10
4010 Basel
Telefon:
Email:
ORCA Solution AG