Beschreibung
Job description for the role of DSE- L2-French:
- Configuring and troubleshooting of MS Office mainly MS Outlook, Office 365.
- To solve the technical problems remotely.
- Troubleshoot, diagnose, document, and resolve all technical issues.
- Help maintain documented processes to resolve common issues.
- Provide 1st and 2nd Line IT desktop support to the Business.
- To identify and resolve issues with applications, following agreed procedures and using application management software and tools to collect agreed performance statistics.
- To carry out agreed applications maintenance tasks.
- To provide technical expertise to enable the correct application of operational procedures.
- To contribute to the planning and implementation of maintenance and installation work.
- To identify operational problems and contribute to their resolution, providing appropriate information to specialists, users and managers.
- To ensure that incidents and requests are handled according to agreed procedures, ensuring that documentation of the supported components is available and in an appropriate form forthose providing support.
- To create and maintain support documentation.
Employer details: The prospective employer is the Large Global IT Services giant. Provides opportunity for better performance, Reliability, Security, and Flexibility with good Bonus and Benefits Structure and have a good work Culture that everyone loves to work with.
We (Avance Consulting Services) are one amongst the UK's fastest growing talent acquisition companies. Head quartered in London, we are a global reach agency with a large presence in India (Gurgaon and Hyderabad) and United Arab Emirates (Dubai).
DSE-French opportunity is urgent and immediate please apply before it gets closed !