Beschreibung
- As a freelancer, you benefit from our strong market expertise and stable, longstanding customer relationships.
- We offer a variety of national and international projects in some of the most prestigious companies among the top-performing technology sectors throughout Europe.
- Together with our customers, we create space for innovation and an environment in which you can work agile, flexible and free from inflexible hierarchies.
- It goes without saying that a fair contractual condition and a fast, non-bureaucratic way of working is what matters most to us.
Ihre Aufgaben:Operational Activities
- Provide specialist support (2nd level) for Incidents that cannot be solved by a first-line support organization (ticketing tool provided by Infineon)
- Monitor, detect and resolve unexpected events (via pro and reactive log analysis)
- Automatically monitor resource utilization against predefined thresholds (tools provided by Infineon)
- Service monitoring during office hours (tools provided by Infineon)
- Retaining security
- Keep inventory up to date (CMDB), lifecycling and cleanups
- Configure and verify user and application data backups & restores based on customer requirements
- Notify Third Parties, when incidents or problems related to this service require attention of Nextcloud
Software Distribution –Fixes & Patches
- Installing patches for Nextcloud, apps and Linux servers (schedule and perform server maintenance activities)
- Installing & configuring additional apps
- scripting bulk operations – requires access and knowledge on Linux level
Cluster Management –Single Data Center
- install, replace and decommission servers in clusters
- Keep environment highly available
- Configure GSS to leverage local instances
- (Optional MySQL support for Nextcloud stack)
- Disaster recovery
Voraussetzungen:Areas of expertise:
- More than 3 year experience with Linux OS
- More than 3 year experience with Nextcloud in large scale scenarios (> 2000 user)
- More than 3 year experience with php, apache and MySQL
- More than 3 year experience with storage technologies NAS, SAS, SATA
- Cluster and high availability knowhow
- Scripting & automation knowhow – bash
- Advanced knowledge of modern technologies like LDAP, SAML, object storage, ELK stack
- preferred English and German
- Support Availability: 5 days x 8 hours (between 7:00am and 7:00pm)
Working mode:
- based on ITIL – incident, change and problem management
- remote access is possible, access will be provided with admin account on Linux level
Telefon:
E-Mail:
Ansprechpartner: Peter Gumber