Service Manager Web Applications

Vertragsart:
Vor Ort
Start:
05.2011
Dauer:
12 Monate (Verlängerung möglich)
Von:
Michael Mann
Ort:
Wien
Eingestellt:
12.01.2011
Land:
flag_no Österreich
Projekt-ID:
187222

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Responsible for managing the Web services provided relating to their definition (SLA’s, OLA’s), design and implementation

* Cost effective management of adidas Group WebService Operations
* Manage external partners and service providers
* Manage and Implementation of new Web Services and Applications
* Ensure best possible global adidas Infrastructure Web Services and Web Applications
* Innovation of new Web Technologies

Essential Duties & Responsibilities:

* Ensure service levels are met/Define SLA with internal customer
* Defining Global adidas Group standards for Web Services
* Manage external partners and service providers
* Create and maintain Infrastructure Web Service documentation
* Management of Web Service Audits and Certifications
* Infrastructure Capacity Management of Web Services
* Responsible that service levels are met and for business satisfaction with the service delivered
* Escalation point for customers
* Align and ensure with vendor management that contract negotiation, maintenance contracts, orders, consultancy requests are in place and executed