Beschreibung
Job Title: IT Desktop Support/IT Technician
Job Type: Contract
Location: Milan, Italy
Job Description:
Desired Experience:
- At least 3 years of experience in on-site desktop support role
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Strong Microsoft operating System installation and troubleshooting skills
- Strong Break/Fix skills Desktops, Workstations, Notebooks and Printers
- Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
- Unix first level troubleshooting and software loading.
- Strong customer service skills
- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
- Strong written and verbal communication skills
- Must be detail oriented and self-motivating
- Ability to successfully pass a background security check
- Experience including remote control of PCs and video conferencing knowledge
- Handling of Tape Media and basic Back-ups loading and loading techniques
- Rotational On-call for executive support