Beschreibung
For one of the exclusive roles, I am looking for 'Desktop Support Engineer' for a 5 years contract position in Copenhagen, Denmark.
Skills required:
- Must have experiience with EUC Support (client side)
- Active Directory
- Operating System: Windows 10
- Office 365 Suite product support on client (Desktop/Laptop) side
- Configuration Manager (SCCM) client troubleshooting
- Hardware: HP (Desktop/Laptop)
- Hyper V
- Cisco Meraki (Basic troubleshooting of Meraki Network devices)
- Mobile Device support (Android/iOS)
Roles & Responsibilities:
- Experience and understanding of infrastructure services.
- Good to have knowledge and experience in Airline Industry.
- Windows 10 troubleshooting, operating system deployment life cycle.
- Software deployment, configuration and troubleshooting.
- Basic SCCM understanding.
- Mobile device support (Android/iOS).
- Application software packaging understanding.
- Office 365 Related issues and troubleshooting.
- Hardware knowledge for HP Desktops and Laptops.
- Hardware drivers and compatibility testing.
- Work on incidents and service requests IMAC (Install, Move, Add and Change) and hardware/software break fix.
- Knowledge of deployment and management of Virtual Desktop Environment (VDI).
- Knowledge and experience on printer and other peripheral management.
- Installation of network devices and Switches, network port patching.
- Troubleshoot and handle technical issues on day-to-day basis.
- Field support, floor walk at customer location and offices.
- Have good documentation and reporting skills.
- Should have positive attitude and work as a team.
- Handle daily technical support activities on desktop support, data network and server management.
- Install and test desktop software applications.
Please apply now if you are interested and available.