Desktop Support Engineer

Spittal an der Drau, Kärnten  ‐ Vor Ort
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Beschreibung

Role: Desktop Support Engineer
Type of role: Freelancer
Location: Spittal, Austria
Joining time: ASAP
German speaker is must

JD:

• Minimum 4+ yrs hands on experience as deskside/Onsite support/local IT engineer
• Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices
• Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills
• Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
• Strong desktop support knowledge including hardware, software, and networking concepts
• Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
• Basic understanding of Audio/Video equipment and conference room setup
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations
• Troubleshoot and assist end users with mobile device setup, activations and performance issues.
• Handheld – Blackberry, Android & IOS support knowledge
• Strong Customer service skills
• Strong written and verbal communication skills
• Good Understanding of ITIL processes
• Hand on Experience on ITSM tools like Service Now
Start
ab sofort
Von
Infoplus Technologies GmbH
Eingestellt
06.11.2019
Ansprechpartner:
Sandhya Taneja
Projekt-ID:
1844697
Vertragsart
Freiberuflich
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