Beschreibung
We are Hiring for Transmission NOC - Senior Engineer @ Timisoara, Romania• Mode of hiring: Permanent
• Start date: ASAP.
• Work location: Timisoara, Romania
• Salary range: As per standards
• Language: English & German (Min. Intermediate level required)
Job Description:
RESPONSIBILITIES
• 24*7 Alarm monitoring of MW/Transport elements.
• Ticket creation, cancelling, clearing, resolving, and closing incident records.
• Escalate critical/major incidents based on escalation matrix with all stakeholders.
• Diagnosis of all minor, major and critical alarms.
• Advanced trouble shooting of RAN faults under guidance of senior engineers
• Advance Troubleshooting of complex faults
• Follow and adhere SLAs and KPIs for Network alarms and Customer complaints.
• Co-ordinate with BO, TAC and FLM teams
• Co-ordinate with service operations centre team for the tickets raised for service and performance alarms
• As a part of change management, do pre/post health checks and co-ordinate change management
• Raise tickets as a part of problem management for recurring faults
• Resolve the tickets and incidents by analysis and identification techniques
• Responding to an alarm notification to evaluate the impact of the alarm.
• Writing guidelines for handling know faults, standard operating procedures for L1 Engineers
SKILL AND KNOWLEDGE
• 5 to 8 years of experience in working with OEM or Tier 1mobile service providers carrying out responsibilities in network operations
• Should have an operations experience in following technologies implemented in Mobile network
• SDH / SONET
• DWDM / WDM / MUX
• Microwave SDH / PDH
• Should have experience of provide Level 1 fault management support, executing changes in the network
• Device level experience for any of following mentioned network elements in transmission equipment’s like Huawei, Nortel, ALU, Marconi, Ericsson, Nokia etc.
• Should have basic understanding of mobile backhaul network on MPLS, Ethernet, ATM, TDM.
• Have good analytical and technical issue resolution skills.
• Should have good experience of Alarm Management, Fault Management, Change Management / Configuration Management.
• Should have user level knowledge of OSS / NMS tools, preferable to have experience on Netcool, Remedy
• Good communication skills and process orientation
• German speaking skills of atleast one person per shift as per the Telefonica requirements
• German speaking skills with B2 competency
• English writing and speaking skills
Thanks,
Aswini Rajesh
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