Beschreibung
Job Description: Solution Architect (IT IS Solution Center)As part of IT IS Solution Center a Solution Architect is expected to be a domain expert in IT Infrastructure services with a lot of experience and exposure to multiple technologies, tools, best practices, estimation techniques and ITIL processes.
Responsibilities:
1. Providing Technical Solution of Complex / Custom Bids that require:
o Multi-technology domain opportunities
o Large impacting revenue opportunities
2. Working with the deal team in preparing technical responses to RFI & RFP responses
3. Working with VSLs / BDMs / Engagement owner and the Solution Center for program managing response for large, complex bids
4. Acting as key interface to Product Management team for productized management services
5. Working with COEs for technology subject matter expert (SME) support
6. Taking ownership of overall bid for large opportunities
7. Facilitating deal review for assets or services that are not covered as core competencies
8. Interfacing with Professional Services on complex bids
9. Liaise with Partners / Vendors to fulfill responses
10. Customer-facing support with sales team(s) in positioning IT IS services.
o Presenting IT IS services catalogue and strategy
o Working with VSLs / BDMs to quality and shape opportunity
o Developing sales strategy with sales team
o Creating / editing of supporting sales collateral for opportunity
11. Providing feedback to Product Management on new service features, pricing issues, and other service related issues.
Skills Required:
1. Experience in multiple technologies, tools and processes with expert/proficient level competencies in minimum one or two technologies (Microsoft, UNIX, Mainframe, Data & Voice Networking, Network Management systems, etc)
2. Experience in pre-sales, sales support activities in IT services industry and preferably in IT Outsourcing
3. Practical experience in ITIL processes. ITIL Certification mandatory.
4. Good documentation skills – ability to prepare original content for proposals, presentations and sales/solution collaterals
5. Excellent facilitating and persuading skills to drive meetings and discussions with global teams
6. Excellent presentation skills – ability to independently drive consulting and portfolio assessment engagements
7. Speak French or German at (near) native level
8. Excellent network and reputation in France, Germany or Switzerland
Travel: Candidate should be prepared for 30-40% international travel at short notice
Job Grade: Manager