Infrastructure Manager (m/f) (6786-20180719)

Beschreibung

Our costumer:

Our costumer, a big international company, located in Vienna is searching for an experienced  Infrastructure Manager (ITIL) (m/f)

Your tasks:

• Manage 24/7 Data Centers and supporting staff

• Responsible for the direct daily supervision/management of technical staff;

• Responsible for operational performance addressing cost, schedule, technical performance, and quality of a work according to contractual Service Level Agreement, Key measurements and Project Schedules

• Systematically review all existing processes and procedures and implement innovative changes to meet and exceed all contractual Service Level Agreements

• Manage operational environment that supports a highly visible customer application; support 3rd party vendors

• Collaborate with IT Architects to insure all proposed solutions fit into our current/future operational environment and support staff in the implementation of those approved changes

• Implement new operational tools (monitoring, performance and security) automation to achieve efficiency gains, improve quality of operations, and meet all Service Level Agreements

• Maintain positive and proactive communications with 3rd party hardware and software maintenance providers in support of our data center operations

Your skills:

• IT education (HTL,university etc.)

• Experience providing operational support to large production data centers for 5+ years

• Experience with ITIL methodologies

• Deliver stable and responsive server, data storage, and backup services for production, development, test and training environments while managing all environments according to customer security requirements

• Knowledgeable in support of various operating systems (Windows, LINUX)

• Knowledgeable in support of various storage solutions (NAS & SANS, EMC, etc.)

• Experience with leading and supporting Major Problem Resolution efforts for environment outages

• Experienced in the support of disaster recovery environments and failover processes and procedures

  Good English and German skills