Application Analyst

Düsseldorf  ‐ Vor Ort
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Beschreibung

Application Solution Analyst (m/w/d) // Düsseldorf // 12 Monate

Zur Unterstützung meines Kunden in Düsseldorf suche ich ab sofort zwei Application Solution Analysts (m/w/d)

Start: asap

Laufzeit: 31.12.2020 Auslastung: Vollzeit Einsatzort: Düsseldorf Projektsprache: deutsch und englisch

Projektsituation:

Prepare the Go-Live of a new PaaS Service for trading.

Aufgaben und Verantwortlichkeiten
  • Deliver the full service enabling process following the service transition approach within the ITIL Framework
  • Aftercare operations after Go-live (reported bugs are discussed with the developers and should be fixed or solved)
  • Setup the support model and hand over to the support team later on (how is the process defined, how to comminuate incidents)
  • Engage with the different stakeholders and vendors involved
  • Finalize the split of applications in terms of the company split
  • The current application management process in which the process is optimized together with the application management and the external service provider should be adopted
  • In addition, a process to establish coordination of further developments and to establish with the external service provider. Parallel developments and tickets should be handled within the support model
  • Coordination of Incidents: analyze of dependencies and consult with regard to most suitable solutions to be applied
  • Coordinate application of enhancements based on aforementioned analysis in close collaboration with the different business stakeholders.
  • Steer application of incident solving & tracks status of enhancement progress accordingly
  • Coordinate enhancements together with business in Delivery Dates and Estimations
  • Check technical changes and releases done by an external supplier
  • Definition of incident management processes along with respective implementation of process


Skills
  • Studies of Information Technology, Business Informatics or Technical Engineering or equivalent IS experience
  • Several years of hands-on experience with Trading applications - support operations
  • Profound knowledge of trade life cycle process, related business process, information flows & data structures as well as functionalities like Deal Capture, Risk Management, Back Office process like Settlements, Confirmations
  • Technical skills on Windows platforms and related products also client products as Microsoft Office 365 products (Word, PowerPoint, Excel, Outlook, SharePoint, Teams); Linux working knowledge would be an advantage
  • Experienced with cloud (e.g. Azure) based application operations and cloud based environments
  • General knowledge on key network infrastructure elements (DNS, DHCP, routing, proxy), scripting (Powershell, Bash), security components (like Active Directory) and DBMS (MS SQL Server, Oracle, MySQL).
  • Broad & deep knowledge of end-to-end IT application support process, solid operational experience in application support/issue/Incident handling; project management experience is a plus
  • At least ITIL v3 Foundation certified, preferred ITIL v3 Intermediate certified
  • Ability to lead root cause investigations, Analysis, reviews with internals & external parties/suppliers
  • Good interpersonal and verbal/written communication skills. Should be German and English
  • Logical thinker, able to own, investigate and resolve problems and incidents & issues, resourceful and creative with the ability to work calmly and effectively under pressure.
  • Experience with working in project teams is an advantage.


Sie möchten sich als Application Analyst (m/w/d) auf das Projekt bewerben? Bitte senden Sie Ihre Unterlagen im Word-Format und unter Angabe Ihres Stundensatzes so bald wie möglich über den Bewerben-Link zu Händen Frau Larisa Sarkisyan zu.

Ich freue mich auf Ihre Kontaktaufnahme!
Start
12/2019
Dauer
12 Monate
Von
Computer Futures, ein Geschäftszweig der SThree GmbH
Eingestellt
21.11.2019
Projekt-ID:
1851252
Vertragsart
Freiberuflich
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