Beschreibung
Essential• Good understanding of IT systems
• Interest in IT
• Experience of providing support across multiple sites via a central Service Desk.
• Able to use own initiative to resolve problems while working under pressure.
• A self starter who is determined to succeed but can also work well in a team environment.
• Able to produce work to regular deadlines.
• Some understanding/working knowledge of MS office products & computer peripherals
• Proven work experience working in IT Desktop Support environment. Min 3years
• Hands-on experience with Windows
• Problem-solving skills.
• Good teamwork and communication skills.
• Ability to work under pressure.
Experience, qualifications, and other role-specific requirements
Essential
• Basic GCSE's / A Levels
• Studied a computer related subject
•
Preferred
• Good A Levels/BTEC or above.
• Microsoft Product Knowledge
• Knowledge of Field Services Environment