Service Manager and Administrator for Data Key Delivery

Vor Ort
5 months
WA Consultants
flag_no Österreich

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WA Consultants are looking for an experienced contractor to work with a large multinational client in Austria.

The position of Service Manager/Administrator for Data Key Delivery will be responsible for:

  • Ensuring the Operation of the relevant IT Infrastructure to create, manage and deliver data keys for multiple customers
  • Management and guidance of external customers for alignment with internal Secure Data Key Procedures
  • Implementation and optimization of internal Service Management Processes
  • Providing Key generation, certificate issuance and Applet signing for customers
  • Contributing to and leading projects setting up new solutions
  • Responsible for Key Ceremonies
  • Dealing with escalations and coordinating improvement plans
  • Enrolment of new customers to our Key Delivery Services
  • Setting up service level agreements and reporting
  • Results reporting to management


Hold a Bachelor''s or Master''s degree in computer science, industrial engineering, electrical engineering, information technology, or equivalent background education

  • Profound and extensive knowledge in the area of Operations
  • Have 3 - 5 years of professional experience
  • Are experienced in operating and improving an IT application process
  • Have knowledge of Project Management elements
  • Show strong communication skills, the ability to prepare communication to target groups and management
  • Have a positive, committed, customer-oriented and structured approach
  • You are an autonomous, confident and goal-oriented person aiming for high quality also under time pressure
  • Have excellent problem solving and analytical skills
  • Have knowledge of Object Oriented programming languages, which is a plus
  • Are familiar with Scripting tools (Python, Perl, Bash, which is a plus. Are fluent in English (written and spoken)

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.