Service Manager (ICT)

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
6 months
Von:
Sentinel IT LLP
Ort:
AT
Eingestellt:
30.01.2018
Land:
flag_no Österreich
Projekt-ID:
1493638

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Our client is a large IT Outsourcing company operating across Europe. They are seeking an experienced Service Manager to act as a point of contact for a number of their key customers.

*You will support and provide advice to the customer in all areas of IT outsourcing as well as Service Management.
*You will be involved in establishing and maintaining service levels, model & re-model business processes.
*Act as the primary point of contact for the customer
*Have awareness of contractual guarantees

You will have:
*Experience in servicing large clients in a similar role previously
*Good experience with Project & Process management methods
*Excellent ITIL knowledge
*Experienced in Hosting/Cloud/Unified Communications
*Experienced with working with 3rd Parties, partners, suppliers and handling budgets.
*Fluent in German and English
*Excellent presentation and communication skills

EU nationals are being considered only due to need for flexibility for travel and working in the EU.