Specialist Securities Deliveries

Zürich  ‐ Vor Ort
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Beschreibung

Project Overview

The 10 people team is responsible for supporting the Relationship Managers and Assistant Relationship Managers in any securities and banking operations related queries. You will be working together with various functions across the bank, manage/track securities deliveries for our front offices and PB clients via Service Case, phone and speaks German and English fluently.The team is responsible for resolving queries, supporting and ensuring high quality of client advise and services.Key Responsibilities

  • Capturing and active tracking of securities deliveries transactions (DvP/RvP, In-Outflow, Custodian Transfers)
  • Self-employed management of pending issues and case tracking until completion/settlement
  • Resolving client relevant queries related to current securities deliveries transactions, addressed by Front Offices in German and English written and orally via Phone/MSLync and application Service Case
  • Actively manage current securities deliveries transactions and take over full problem ownership
  • Ensurance of proactive communication to Client Relationship Managers and Assistants
  • Strong liaise with back- and front office in order to ensure high quality and no risk transaction of securities deliveries
  • Document resolutions to ensure audit track


Essentials Skills and Qualifications:
  • Banking / finance background and Experience in the area of securities and banking operations
  • Working knowledge of MS Office tools
  • Highly client service and quality oriented mindset
  • Structured approach to effectively and efficiently planning own workload (priorization of tasks, planning, tracking, measuring quality of own work delivered)
  • Excellent problem solving skills and result/delivery focused way of working
  • Strong communication skills with the ability to express functional terms and details both verbally and writing in clear, concise and understandable German and English, particularly for non-functional experts


Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Start
05/2018
Dauer
5 months
Von
Michael Bailey Associates
Eingestellt
25.04.2018
Projekt-ID:
1544483
Vertragsart
Freiberuflich
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