Profilbild von Anonymes Profil, Zoho CRM Solution Architect, Automation
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Letztes Update: 06.02.2024

Zoho CRM Solution Architect, Automation

Abschluss: MBA
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | türkisch (Muttersprache)

Dateianlagen

CV-Ferit-Demir-2022-DE-comp.pdf
CV-Ferit-Demir-2022-en-comp.pdf

Skills

Zoho One, Zoho CRM, Zoho Books, Zoho Creator, Zoho Desk, Zoho Inventory, Zoho Campaigns, Zoho Marketing Automation, Zoho Process Automation, Digitalisierung

Your project will benefit from 10 years agency & startup experience and development know-how of new digital products from concept to MVP with international teams

✅  10+ experience with over 50 digital client projects, 5 own digital products
✅  Interim Entrepreneur / Intrapreneur / IT Project Manager / Product Manager
✅  2 startups and EXIST founder program of BMWi Germany 
✅  Access to dedicated Teams like Senior Developer
✅  Expertise in Zoho Products, Zoho Development and Zoho Automation 
✅  Languages (German: native | English: fluent )

Business Development & Digital Strategy
.. Since 10 years active in the startup scene
.. Experience in MVP, Lean Startup and Proof of Market
.. Product Value Proposition
.. Business Model Canvas
.. Experience in different digital business models like “Marketplace, Software as a Service, Platform as Service, Subscription Model.”
.. Creation of marketing plan .. Creation of business plans or pitches
.. Top 10 in start2grow business plan competition in Dortmund
.. Sales experience with using a CRM System (Pipedrive, Zoho CRM)

Project lead
.. Many years of experience in the development process of digital projects and products
.. Consulting and support of customers in project/product development .. Project budgeting, preparation of tender
.. Management of developers and designers in web or mobile IT projects
.. Leading international remote designers and developer teams (10+)
.. Large network of freelancers and developers

Product development & Project Management
.. Product Owner in various start-up and customer projects
.. Business analyst in client projects
.. Experience with agile methods (SCRUM, Kanban)
.. structuring software project requirements
.. Business Analyst, conception and creation of mockups (agency environment) .. Translation of customer requirements into user stories
..Management of testing and debugging phase (Applause)

Communication
.. Coordination of UI/UX topics
.. Coordination of onsite and remote developers
.. Coordination of agencies and service providers
.. Handling customer ,change requests
.. Organize meetings with customer (TechStack, UI design, milestones and launch)

Technical Know-How
.. Deep technical understanding of web- and mobile-based technologies and various
.. TechStacks (such as Java, .Net, PHP, Symfony, Javascript, Angular, Ionic, React Native, Meteor, Drupal, Wordpress, Headless CMS)
.. In-depth understanding of online marketing and the associated
.. technical requirements (in-app tracking, in-app advertising, push notification, one-page .. application, SEO, SDK, Google Tag Manager, tracking pixels)
.. Zoho Products, Zoho One, Zoho CRM, Zoho Books, Zoho Creator, Zoho Automation, Zoho Deluge, Zoho Desk, Zoho Campaigns, Zoho Marketing Automation

NLP / AI  PROJECTS
- NLP and Python Development
- Data Collection / Sourcing / Mining
- Data Preprocessing / Cleaning
- Feature Extraction / Classification / Labeling
- NLP Model Training & Testing
- Model Evaluation / Pipeline Design
- Parameter Tuning
- NLP Application Design
- NLP / NLU Application
- Chat Bot Design & Development

Digital products
.. Key person and mainly responsible for the creation of digital solutions like:
.. flexwork.io - platform for ticketbased outsourcing
.. featureplanner.io - SaaS tool for software requirements
..sertifika.com - marketplace for certified courses
.. employee-self-service - HR service terminal for SAP-HCM

Projekthistorie

01/2019 - bis jetzt
Zoho Solution Architect, Zoho CRM, Zoho One Expert, Automation
(Internet und Informationstechnologie, < 10 Mitarbeiter)

General Expertise:
Zoho One Architecture
Zoho CRM Consulting
Zoho Deluge Development

Planning and Workshop:
Zoho Business Case and Requirement Gathering 
Zoho Business Process Mapping (see Attachment)
Zoho Blueprint Design

Experience with:
Zoho CRM+
Zoho Books and Subscription
Zoho Campaigns and Marketing Automation
Zoho Creator, Zoho Flow and Workflow Automation
Zoho Signature Automation
Zoho Analytics
Zoho Recruit
Zoho Project
Zoho Desk 

Last Projects:
Zoho One for Business Association - CRM, Books - 
Zoho One for Edtech Startup - CRM, Analytics, API 
Zoho One for SaaS Company - CRM, Subscription, Desk
Zoho CRM for Tax consultant company - CRM, Zoho Sign, Campaigns 
Zoho CRM Enterprise for global Manufacturer of 3D Printer - CRM, API
Zoho One for biggest Pool and Sauna Distributor in Europe, 10 Zoho Apps
Zoho One for Invested Startup - CRM, Desk
Zoho One for Recruiting Company - CRM, Recruit


06/2018 - bis jetzt
Product Manager
FXW GmbH

Web / Mobile Development

Project Manager
Kunden Projekte: KPMG Lexlinks App, Leasingmarkt.de Mobility
Marketplace App, Immocloud Real Estate Management App,
Verbraucherzentrale NRW Finanz Education App, INAIA Gold Trading
App, Spibo Bohrwerkzeuge Mittelstand Webseite, Euroworkers App
für Personalvermittlung, Work to Student Multiplattform Lösung für
TalentScouting, WABCO Trailer Mobility Webseite

Product Manger:
Entwicklung von featureplanner.io
AI based SaaS Tool for Software Requirements

Verantwortlich für Konzeption, Designprozess, Feature-Backlog,
Development, Teambuilding, Business Modelling, UX Research
Team für Featureplanner: 1x UI/UX Designer, 1x Frontend Developer,
2x Backend Developer, 1x NLP Developer

12/2016 - bis jetzt
Project Manager
fexwork.io

Plattform für Software Projekte


Project Manager:
Kunden Projekte: Big Data Labs Crypto Trading, E-Health Plattform,
Merlin Entertainment, Consolidate CRM Groupware, DMS, Tiger VPN,
Tetrami Startup MultiPlatform Ecommerce

Product Owner:
Entwicklung von fexwork.io Web und Mobile Appikation

Verantwortlich für Konzeption, Designprozess, Feature-Backlog,
Development, Teambuilding, Business Modelling
Team für flexwork.io: 1x UI/UX Designer, 1x Full Stack Developer, 1
Backend Developer

03/2008 - 12/2016
IT-Projektleiter und Gründer
adnatives new media (Internet und Informationstechnologie, < 10 Mitarbeiter)

Führungsverantwortung für 5-7 Mitarbeiter

Haupttätigkeiten:
Verantwortung der Konzeption, Design und technische Umsetzung
von prozessoptimierten Web-Projekten (Marktplatz-Lösungen, CMS,
Web Applikationen) Interdisziplinäre Projekt- und Agenturleitung
Projektkalkulation und Angebotserstellung




Workshop und Seminare über Online Prozesse und digitale
Unternehmenskommunikation

Project Manager
Kunden: Burda Wireless, AVIS Deutschland, Kieser Training, Town &
Country, Modemobil, Joey's Pizza, Conower Jerky, 23Media,

Product Owner
- employee-self-service - HR Kiosksystem für Firmen mit SAP-HCM
- sertifika.com - Marktplatz für Weiterbildungen
- trackboard.io - Conversion Tracking Tool

05/2010 - 05/2012
Interim Management für Online Marketing und IT
Bayco GmbH


10/2009 - 02/2012
IT-Consultant
Institut für Markenfranchise GmbH & Co. KG

für Online Marketing und IT
"Markenfranchise" http://markenfranchise.de

02/2007 - 02/2008
EXIST-Gründerstipendiat
Bayco GmbH

1 Jahr - Mentor: Prof. Dr. Klaus Zeppenfeld
Dekan des Fachbereichs Informatik
- Projekt: Eine Branchenkarte für B2B-Unternehmen
- IT-Businessplan-Wettbewerb - start2grow 2007 - Top 20
- Javabasierte Webplattform (JSP, JSF, JBoss, etc.)
- Projektinitiator und Teamverantwortung für 3 Java Entwickler

05/2005 - 12/2006
Geschäftsführender Gesellschafter
Texbizz GmbH, Dortmund - Istanbul

- Aufbau eines Lieferantennetzwerks von Textilhändlern
und-produzenten in Istanbul
- Aufbau eines Internetplattforms für den Vertrieb in Deutschland

05/2004 - 05/2005
Freiberuflicher Vertriebsmitarbeiter
Add Vision GmbH

Internet-Service-Provider:
Alice, AOL, Arcor, freenet, T-Com, Versatel

05/2003 - 05/2004
Studentische Aushilfskraft und Diplomand
Technische Universität Dortmund, Dortmund


Reisebereitschaft

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