Product Owner Mobile Apps
s.Oliver Group
(Konsumgüter und Handel, 5000-10.000 Mitarbeiter)
Skills
Professional Skills
Product Owner | Product Management | Scrum | Agile Project Management | User Experience (UX) Design | Product Operations | Product Roadmap | Product Strategy | Agile Leadership
Tech stack
Slack | Jira | Confluence | Miro | Programming (limited with Bash, HTML, CSS, SQL) | SPSS | Google Analytics | Excel
Product Owner | Product Management | Scrum | Agile Project Management | User Experience (UX) Design | Product Operations | Product Roadmap | Product Strategy | Agile Leadership
Tech stack
Slack | Jira | Confluence | Miro | Programming (limited with Bash, HTML, CSS, SQL) | SPSS | Google Analytics | Excel
Projekthistorie
08/2023
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12/2023
- Situation: Client saw declining revenue and customer satisfaction after migrating to a new ecommerce engine and launching new apps. As an interim PO, I was mandated with the turnaround
- Tripled (3x) conversion rate to order and store ratings within 1 month through rigorous analysis of status quo, issue refinements, and prioritization
- Improved team's sprint velocity by 50% within 6 weeks by facilitating adjustments to team's setup, automatizing tasks, identification and removal of bottlenecks
10/2022
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08/2023
Product Operations
s.Oliver Group
(Konsumgüter und Handel, 5000-10.000 Mitarbeiter)
- Matured practices by aligning business objectives and product goals, improving team setup, optimizing processes and tools (incl. process automation w/ AI)
- Established standardized processes for road mapping, issue reporting, and issue resolution
- Migrated 12+ workflows to Jira, leading to a 50% increase in efficiency (1.500+ issues per month)
07/2022
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12/2022
Agile Project Lead
Roche
(Pharma und Medizintechnik, >10.000 Mitarbeiter)
- Set up the implementation of the agile framework SAFe across 3 continents in all product development teams worldwide in the diagnostics division
- Successfully negotiated business acceptance of the framework, fostering a shared understanding among key business stakeholders, resulting in a smoother transition, 30% faster adoption, and an overall increase in business engagement
07/2021
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10/2022
Product Owner Mobile Apps & Webshop
s.Oliver Group
(Konsumgüter und Handel, 5000-10.000 Mitarbeiter)
- Led agile product development of flagship ecommerce channels across 10 markets
- Managed restructuring process in product development, consolidating teams while simultaneously enhancing agile development practices to mitigate impact on time-to-value (±0%)
- Managed a cross-functional team of 20 people (developers, designers, UX, QA, analyst)
10/2021
-
06/2022
Agile Project Manager
AstraZeneca
(Pharma und Medizintechnik, >10.000 Mitarbeiter)
- Led a cross-functional team to migrate 5,000+ customer records to VEEVA/Salesforce CRM platform
- Ensuring uninterrupted access for 150+ sales and support staff
- Worked closely with IT department to address technical issues during the migration, ensuring a smooth transition with minimal impact on daily operations
- Fostered a positive relationship on C-level and C-1 to ensure alignment and acceptance of solution
08/2021
-
09/2021
Agile Coach
AstraZeneca
(Pharma und Medizintechnik, >10.000 Mitarbeiter)
Coaching business unit and service provider in Germany to expedite Time-to-Value delivery for a B2B/ B2C digital health app in a regulated medical device context
08/2020
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04/2021
Global Digital Product Manager / Product Owner
Novartis
(Pharma und Medizintechnik, >10.000 Mitarbeiter)
- Delivered MVP after 12 weeks; built and led agile product team, implemented Scrum adapted to maturity of organization
- Defined strategy, roadmap, and metrics while constantly adapting to a rapidly developing environment
- Co-ordinated customer engagement cloud platform project and supervised a cross-functional remote team of 12 people (development, user experience, design, analytics)
- Delivered successfully defended business and benefits case for a USD 4M budget
- Navigated complex stakeholder management in matrix organization on local, regional, and global levels; aligned on project charter in 14 days time through focused collaboration
09/2019
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06/2020
Product Owner Digital Commerce
Heineken
(Konsumgüter und Handel, >10.000 Mitarbeiter)
- Created and aligned growth plan by analyzing target groups and personas to prioritize tactics and maximize impact; surpassed revenue objective by 100 %
- Created and launched mobile app with assembled product team to meet customer needs; user retention increased by 300 % and awarded with 4,8+ stars on app stores
- Led qualitative and quantitative customer development to identify hurdles; results informed product roadmap; saved 3M € p.a. by unlocking growth path
08/2018
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09/2019
Digital Venture Builder / Product Owner
Heineken
(Konsumgüter und Handel, >10.000 Mitarbeiter)
- Developed, tested, and continuously improved direct-to-consumer business models; awarded best performing MVP in competition of 5 countries
- Set up data-driven product development using agile and lean principles; identifying hypotheses and critical assumptions; achieved NPS of 74, exceeding industry eCommerce benchmarks by 70 %
- Hired and managed 6 people (product, marketing, operations), introduced Scrum to iterate quickly
06/2015
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08/2018
Digital Manager / Digital Lead Austria
Roche
(Pharma und Medizintechnik, >10.000 Mitarbeiter)
- Led cross-functional team to leverage Salesforce Marketing Cloud, trained marketing, medical, operations; email campaigns reached ~44 % opening rate, surpassing industry benchmarks by 100 %
- Defined and executed digital strategy with leadership team to integrate digital touchpoints into customer journeys; resulting in a 20 % increase in total customer interactions
- Coached customer-facing departments on lean product development; launched digital innovation project and delivered MVP, received quality award
Zertifikate
Reisebereitschaft
Weltweit verfügbar
Generally available for remote and hybrid projects throughout Europe
