SAP SOLUTION ARCHITECT
ALL CLIENTS OF ACCENTURE
(>10.000 Mitarbeiter)
Skills
MM, S4/HANA, SAP CRM, C4C (cloud, SD, S4, HANA, C4/HANA, SAP, CRM, requirement analysis, user stories, Scrum, Agile, Cloud, HANA system, S4 HANA, FIORI apps, SAP HANA, C4C, TCM, Hybris, data modeling, UI, Axon, SAP CRM 7.0, SAP SD, FSCM, Marketing automation, OTC, Hybris Marketing, SAP Hybris, SAP Fiori, App's, ABAP, Visual Basic, MS Office, Salesforce Administration CRM
Projekthistorie
01/2014
-
12/2019
Utilize AAES pre-built systems and artefacts for deployment, localization, and global roll-outs for SAP CRM; enable
leveragability of AAES artefacts to multiple RFP responses in region for localization and roll-outs. Integrate SAP CRM on HANA
and legacy systems as well as analyze key artefacts such as business process documents, sub process documents, and
configuration rationale. Lead and manage build, quality initiatives, and review of AAES artefacts to expedite delivery of presentations to clients, organizing workshops, and devising solutions. Serve as AET Lead for SAP CRM-Co-Ex while managing
SAP CRM Co-Ex, group of technical and functional consultants to build CRM on HANA system, S4 HANA, FIORI apps, and AAES
Artefacts.
* Supported more than 35 customers RFP presentations and workshops to showcase Accenture capabilities to
deliver/Implement faster by leveraging the AAES assets.
* Build, maintain and manage SAP HANA systems for SAP CRM to kick start implementations by leveraging pre-built systems
to save time.
leveragability of AAES artefacts to multiple RFP responses in region for localization and roll-outs. Integrate SAP CRM on HANA
and legacy systems as well as analyze key artefacts such as business process documents, sub process documents, and
configuration rationale. Lead and manage build, quality initiatives, and review of AAES artefacts to expedite delivery of presentations to clients, organizing workshops, and devising solutions. Serve as AET Lead for SAP CRM-Co-Ex while managing
SAP CRM Co-Ex, group of technical and functional consultants to build CRM on HANA system, S4 HANA, FIORI apps, and AAES
Artefacts.
* Supported more than 35 customers RFP presentations and workshops to showcase Accenture capabilities to
deliver/Implement faster by leveraging the AAES assets.
* Build, maintain and manage SAP HANA systems for SAP CRM to kick start implementations by leveraging pre-built systems
to save time.
02/2019
-
11/2019
SAP SOLUTION ARCHITECT
SC JOHNSON TPMAX
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Successfully delivered and completed project including SAP CRM CBP (customer business planning), trade promotion
management. Customized and configured sales process like order, quotation, rebate management, pricing, billing, trade
promotions, funds and claims, and dispute management. Integrated CRM system with other systems ECC SD, FSCM and BW.
Engaged in gap analysis, requirement analysis, backlog grooming, and sprint planning along with CBP, TPM solution and
documenting user stories.
* Executed duties of a Scrum Master to deliver project in Agile method and demonstrated functionalities to product owners.
* Acted as SME (Subject Matter Expert) in workshops for transformation to C4HANA (Mapping requirements of Sales and
Service Cloud).
management. Customized and configured sales process like order, quotation, rebate management, pricing, billing, trade
promotions, funds and claims, and dispute management. Integrated CRM system with other systems ECC SD, FSCM and BW.
Engaged in gap analysis, requirement analysis, backlog grooming, and sprint planning along with CBP, TPM solution and
documenting user stories.
* Executed duties of a Scrum Master to deliver project in Agile method and demonstrated functionalities to product owners.
* Acted as SME (Subject Matter Expert) in workshops for transformation to C4HANA (Mapping requirements of Sales and
Service Cloud).
12/2017
-
01/2019
SAP SOLUTION ARCHITECT
CLIENT - LION NGP2
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Supported functional and technical levels, comprehending key business requirements across business units/processes, as well as
architected and implemented recommendations. Focused on SAP cloud for customer (C4C) implementation and release
management. Worked on the fit-gap analysis in following areas: order to cash, sales and distribution, customer invoicing,
pricing agreements, discounts, and service invoices. Assisted application support for SAP CRM-CBP, TPM, TFM, TCM, and
FSCM. Coordinated with business process owners and subject matter experts to facilitate review and approval of project
deliverables.
* Tailored solutions and implemented for SAP Hybris Marketing Cloud for campaign management, segmentation, Customer
profiling, Lead Management while mapping out requirements into CRM processes and driving development of functional
and system specifications.
* Designed, configured and customization in C4C in sales and service scenarios; demonstrated SAP S4 HANA
implementation and integration with C4C using Activate Methodology.
architected and implemented recommendations. Focused on SAP cloud for customer (C4C) implementation and release
management. Worked on the fit-gap analysis in following areas: order to cash, sales and distribution, customer invoicing,
pricing agreements, discounts, and service invoices. Assisted application support for SAP CRM-CBP, TPM, TFM, TCM, and
FSCM. Coordinated with business process owners and subject matter experts to facilitate review and approval of project
deliverables.
* Tailored solutions and implemented for SAP Hybris Marketing Cloud for campaign management, segmentation, Customer
profiling, Lead Management while mapping out requirements into CRM processes and driving development of functional
and system specifications.
* Designed, configured and customization in C4C in sales and service scenarios; demonstrated SAP S4 HANA
implementation and integration with C4C using Activate Methodology.
11/2015
-
11/2017
SAP SOLUTION ARCHITECT
JACOBS DOUWE EGBERTS
(Konsumgüter und Handel, 5000-10.000 Mitarbeiter)
Handled all aspects of Business Analyst and Support (BAS) consultant at JDE in CRM and SD application areas of sales, service
and cloud for customer (C4C). Devised and complied with agile project management plan; facilitated build requirements log
(product backlog) with cost estimates and priority; conducted scrum daily standup, product backlog, sprint planning, review,
and retrospective meetings. Administered scenarios service contracts, requests, service orders, installation orders, outbound
delivery, and integration of SD sales orders with CRM and C4C.
* Configured transaction types, item categories, copy control, pricing procedures using condition techniques, customer
master and text determination; steered multiple order, quotation, invoicing, and integration enhancements along with
data modeling, functional, and technical designs. Customization and enhancements of views by using CRM WEB UI.
* Examined and authenticated project deliverables for completeness, quality and collaborated with client business
stakeholders to review and approve deliverables.
and cloud for customer (C4C). Devised and complied with agile project management plan; facilitated build requirements log
(product backlog) with cost estimates and priority; conducted scrum daily standup, product backlog, sprint planning, review,
and retrospective meetings. Administered scenarios service contracts, requests, service orders, installation orders, outbound
delivery, and integration of SD sales orders with CRM and C4C.
* Configured transaction types, item categories, copy control, pricing procedures using condition techniques, customer
master and text determination; steered multiple order, quotation, invoicing, and integration enhancements along with
data modeling, functional, and technical designs. Customization and enhancements of views by using CRM WEB UI.
* Examined and authenticated project deliverables for completeness, quality and collaborated with client business
stakeholders to review and approve deliverables.
10/2014
-
08/2015
SR. SAP SOLUTION CONSULTANT
SC JOHNSON
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Successfully and single handedly handled the Business Stabilization phase and handover to Support with no issues reported.
Handled different business process scenarios in CRM sales and service like CSO, CQM, OTC, and MTO. Devised project schedule
along with project plans and worked with team leads to create a robust work breakdown structure (WBS) to manage delivery of
solution. Developed and maintained product catalog/BP specific product catalog along with configuration of Business partners,
Materials, Campaigning calendar, segmentation, trade funds, promotions, spends and expense types. Administered teams as
large as 30 resources located at multiple locations across US and India.
* Outlined and governed processes to run support operations globally while managing overall operations for executing
projects involving scope, design, architecture, resource mobilization, and execution within cost and time parameters.
* Ensured best practices to achieve best results by managing deployment, localization, and global roll-outs.
Handled different business process scenarios in CRM sales and service like CSO, CQM, OTC, and MTO. Devised project schedule
along with project plans and worked with team leads to create a robust work breakdown structure (WBS) to manage delivery of
solution. Developed and maintained product catalog/BP specific product catalog along with configuration of Business partners,
Materials, Campaigning calendar, segmentation, trade funds, promotions, spends and expense types. Administered teams as
large as 30 resources located at multiple locations across US and India.
* Outlined and governed processes to run support operations globally while managing overall operations for executing
projects involving scope, design, architecture, resource mobilization, and execution within cost and time parameters.
* Ensured best practices to achieve best results by managing deployment, localization, and global roll-outs.
09/2013
-
12/2013
SR. SAP SOLUTION CONSULTANT
PHOENIX; NESPRESSO
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Worked closely with client to gather business requirements, validating final scope and transform them in to SAP CRM Solution.
Spearheaded overall project scope, resourcing, and requirements during project life cycle. Responsible for the overall design
and deliverables across all core CRM and SD business processes like Dealer Appointment, Sales Call Planning and Execution,
Quotation and Contract Management, Opportunity Management, Account Planning, complaints, return order management.
Resolved Master Data related issues like customer master, material master and ensured project deliverables for completeness
and quality. Collaborated with client business stakeholders to review and approve these deliverables while heading
requirements gathering.
* Gathered, analyzed, managed and delivered change requests submitted by business and project team.
* Also has integration responsibilities for key design points and interfaces to the existing systems.
Spearheaded overall project scope, resourcing, and requirements during project life cycle. Responsible for the overall design
and deliverables across all core CRM and SD business processes like Dealer Appointment, Sales Call Planning and Execution,
Quotation and Contract Management, Opportunity Management, Account Planning, complaints, return order management.
Resolved Master Data related issues like customer master, material master and ensured project deliverables for completeness
and quality. Collaborated with client business stakeholders to review and approve these deliverables while heading
requirements gathering.
* Gathered, analyzed, managed and delivered change requests submitted by business and project team.
* Also has integration responsibilities for key design points and interfaces to the existing systems.
06/2012
-
10/2013
SR. SAP SOLUTION CONSULTANT
Triumph - Client: SAB Miller
(Konsumgüter und Handel, >10.000 Mitarbeiter)
- Involved in solution design for implementation of TPM and TFM for scenarios On-invoice/off-invoice discounts, promotional Material issued via SD, Procurement of Services.
- Worked as SAP Solutions Architect (CRM) contributing at both strategic and technical levels, taking full responsibility to understand key business requirements across business units/processes & architect and implement strategic recommendations. Focusing mainly on SAP CRM-TPM (Trade Promotion Management), TFM (Trade Funds Management), Sales and Distribution, SAP FICO and SAP Project Systems (PS).
- Setting Up Trade Funds and Promotions, Fund Determination, Fund Usages, Fund availability check. Integrating claims with FSCM.
- Managed project team consisting of external consultants, team members, business representatives, Business Relationship Managers, Stakeholders, sponsors and steering committee. This included Planning, Execution, Testing, Deployment, Go-live and support. This includes status update, adherence to Solution Delivery Process and using best practices. My role also includes performance appraisal and mentoring of team members.
- Manage and facilitate solution design across all phases of project including Blueprinting, Estimation, Realization, Preparation, and Support for processes, configuration, integration, custom development, data structures, managing program risks, preparing Mitigation and Contingency plans.
01/2012
-
06/2012
SR. SAP SOLUTION CONSULTANT
Tata Steel
(Sonstiges, 5000-10.000 Mitarbeiter)
01/2010
-
10/2011
SR. SAP SOLUTION CONSULTANT
Symphony - Client: Kellogg, USA
(Konsumgüter und Handel, >10.000 Mitarbeiter)
- Development of Conference Room Pilot (CRP)/prototyping model as per the requirement of Kellogg’s in the areas of CRM TPM/TFM/TCM. Actively involved in Business Blue print, Configure SAP, Testing, Deployment, and Functional Support.
- Development of final CRP after filling the gaps and incorporating the modifications after the testing of draft prototyping.
- Analyzing customer needs and participating in Design of business process requirements for Trade Promotion Management (TPM), Trade Funds Management (TFM) and Trade Claims Management (TCM), FSCM, FICO and BI.
- Translating business requirements into SAP functional and configuration requirements by developing business process documents and Configuration rationales.
- Business process re-engineering, to study the existing practices and to document them, Gap analysis and customizing/improvement in SAP.
- Responsible for completeness and quality of Business process documents, Configuration Rationales and functional specifications
- Preparing the Functional Specs for various reports/enhancements /Conversions using SAP ABAP, CRM WEB UI and coordinated with the technical team and business stakeholders.
- Active participation in internal knowledge sharing sessions on CGS (Consumer Goods and Services).
- Responding to RFPs for prospective clients.
- Conducted SAP CRM training successfully.
09/2009
-
12/2009
ERP Specialist / SDM (Service Delivery Manager)
Xerox
(Sonstiges, 5000-10.000 Mitarbeiter)
10/2008
-
04/2009
Solution Architect
Sony Europe, UK
(Konsumgüter und Handel, 5000-10.000 Mitarbeiter)
01/2008
-
09/2008
Solution Architect
Sony Europe, UK
(Sonstiges, 5000-10.000 Mitarbeiter)
Reisebereitschaft
Verfügbar in den Ländern
Indien
