Schlagwörter
Skills
- MBA sales engineer at HS Kaiserslautern
- MDP (Management Development Program)
- Kepner & Trego training
- Program Manager University
- different managers workshops (ilead self, ilead people, ilead advanced, ilead growth)
- Financial Management
- claim settlement for quality managers (Management Circle)
- Six Sigma Green Belt
- Terp 10 certificate (SAP)
- REFA (probability calculation method)
Projekthistorie
Senior Manager Quality Operations & Customer Services Europe at automotibe leader
Activities:
• Responsible for German plants & QM implementation
• Quality & performance and KPIs responsibility
• support launches & metal plants during failure analysis, process analysis, audits and suppliermanagement
• Quick Problem Solving & Project management within SDT
• Claim management (8D´s, techn. Documentation, lessons learned, etc.)
• Customer advice &care for Europe (2nd tiers, 1st tiers, OEM, end customer, after sales)
• Budget (>1M€) and employee responsibility (> 5)
• Improvement customer satisfaction
• Avoidance and reduction of COPQ (cost of poor quality)
Activities:
• Responsible for German plants & QM implementation
• Quality & performance and KPIs responsibility
• support launches & metal plants during failure analysis, process analysis, audits and suppliermanagement
• Quick Problem Solving & Project management within SDT
• Claim management (8D´s, techn. Documentation, lessons learned, etc.)
• Customer advice &care for Europe (2nd tiers, 1st tiers, OEM, end customer, after sales)
• Budget (>1M€) and employee responsibility (> 5)
• Improvement customer satisfaction
• Avoidance and reduction of COPQ (cost of poor quality)
Reisebereitschaft
Verfügbar in den Ländern
Deutschland
nach Absprache!
