Profilbild von Sabin Adhikari Technical Support Engineer aus BerlinGermany

Sabin Adhikari

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Letztes Update: 15.12.2022

Technical Support Engineer

Abschluss: nicht angegeben
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (Grundkenntnisse) | englisch (gut)

Schlagwörter

Drahtlose Netze Softwareanwendungen Technischer Support Computernetzwerke Google Docs Python Microsoft Sql-Server Fernzugriff Remote Desktop Service Softwareentwicklung + 5 weitere Schlagwörter anzeigen

Dateianlagen

reesumee.docx

Skills

network traffic, Google Docs, IT infrastructure, Microsoft Office, Microsoft SQL Server, multi-platform, network optimization, Routers, servers, peripherals, Python, remote access, remote desktop, computer software, Software Installation, wireless networks, wireless network

Projekthistorie

01/2022 - 09/2022
Telecommunications Engineer
Huawei Technologies

Huawei Technologies, Nepal

* To attend client location to resolve issues and restore system error
* To provide a Remotely diagnose faults from the office via remote access and customer liaison
* Complete different survey for LAN cabling structure
* Cooperate with network optimization engineer in OSS side
* Maintained generators and UPS batteries for reserve power in event of power failures.
* Complete installation and commissioning on BTS installations as per specific project
* Responsible for BTS installation, commissioning, integration
* Responsible for Quality control during BTS installation, commissioning, integration.
* Responsible for BTS troubleshooting, issue analysis and restoration.
* Design & build custom applications.
* Establish and optimize wireless networks.
* Develop wireless network infrastructure and make recommendations on system enhancements for
optimization.
* Provide technical assessment of requirements.
* Design & validate radio frequency link performance, quality, and reliability
* Include propagation theory, cellular theory, radio frequency engineering tools, and antenna theory
to choose tower antenna placement.
* Recommend site upgrade such as down tilling of antenna and reorientation of radio addition.

08/2016 - 11/2021
Technical Support Engineer
Vianet communications Private Limited

Vianet communications Private Limited, Nepal

* Responded to assistance requests from users and directed individuals through
basic troubleshooting tasks.
* Provided support via remote desktop software, diagnosing customer issues ove
* Contributed to knowledge base by creating and maintaining technical documents.


* Analyzed network traffic using industry-standard tools to diagnose application
stability and performance issues.
* Provided senior technical support to both in-house staff and user departments
for network applications.
* Advocated for end-users, performing tests and problem analysis for server,
desktop and IT infrastructure work.
* Collaborated with vendors and developers to resolve complex technical issues and
recurrent faults.

Reisebereitschaft

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