Schlagwörter
Softwaredokumentation
Softwareentwicklung
Technisches Schreiben
Technische Dokumentation
Anpassungsfähigkeit
Adobe Captivate
APIs
Data Analysis
Camtasia Studio
Kommunikation
Systemtheorie
Microsoft Publisher
Systementwicklungs-Lebenszyklus
Salesforce.Com
Detailgenauigkeit
Eigenmotivation
+ 6 weitere Schlagwörter anzeigen
Der Download dieser Datei ist nur mit einem kostenpflichtigen Business- oder Enterpriseaccount möglich.
Skills
As a technical writer with 7 years of experience in the IT industry, I have gained a strong foundation in technical writing and a diverse range of knowledge across various domains. I have a proven track record of producing high-quality technical documentation that is clear, concise, and easy to understand for a variety of audiences. My experience includes creating user manuals, software documentation, and online help content, as well as collaborating with cross-functional teams to ensure the accuracy and completeness of technical content. I am highly skilled at adapting my writing style to suit the needs of the audience and am proficient in using a range of technical writing tools and software. I am a proactive and detail-oriented individual with excellent communication skills and a passion for producing top-notch technical documentation.
Adobe Captivate, API, Camtasia, analyzed data, Microsoft Publisher, Salesforce, user documentation, development life cycle, software development lifecycle, SDLC, Research Systems
Projekthistorie
MTX Inc, Hyderabad
* As a member of the Change Enablement team, I work with clients such as HELMS, the New York
Department of Cultural Affairs, the New York Department of Carter Management, the State of New
Mexico B&C, and the State of New Mexico Department of Transportation.
* Working as a Senior Technical Writer for MTX on a variety of clients and projects. All of the
software I worked on was built on the Salesforce platform.
* Development of user manuals and quick reference guides.
* Video production.
* Release notes cycle.
* Salesforce Basics training.
* Actively listened to customers' requests, ensuring complete comprehension before addressing
concerns.
* Identified problems, analyzed data, and provided solutions.
Factset Research Systems, Hyderabad
* As a part of the Portware team, gathered inputs from cross-functional teams, created and updated
various deliverables including user's guide, API document, release notes, installation guides,
and Feature, and README documents.
* Created training documentation with modules coordinating with development and support teams
* Created several short product videos for training as well as user documentation.
* Interviewed personnel and read journals to research before writing.
* Organized material to research and complete writing tasks.
* Presented new ways of documentation and drafted technical documents to complete packages.
* Used Adobe Captivate and Camtasia to create and edit product videos.
* As the team's UX advocate, created UI prototypes and reviewed various UI texts and messages.
Hexagon Capability, Centre, Hyderabad
* Documented several documentation deliverables such as administrator guide, installation guide,
and release notes cycles
* Embedding document development life cycle (DDLC) with software development lifecycle (SDLC) to
ensure on-time delivery
* Blogging and article writing
* Proofreading of documents created by peers for accuracy, content and style in accordance with
MSTP.
* Presented new technology and drafted white papers and other technical documents to complete
packages.
* Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free
content.
* Proofread copy written by colleagues to correct spelling, punctuation and grammar.
* Followed company policies and editorial guidelines to craft thorough, well-written content.
* Edited user guides and offered feedback to improve writing skills.
* Proved successful working within tight deadlines and fast-paced atmosphere.
* Developed and implemented performance improvement strategies and plans to promote continuous
improvement.
* Organized material to research and complete writing tasks.
* Analyzed developments in field to update instruction literature.