* Conducted Internal controls audit and assessed the soundness and adequacy of the
internal controls for the operations conducted in different departments
* Administration Department (Procurement, Accounting, Warehousing).
* Back-Office/Front Office Department (Treasury, checks clearing, Bank to Bank
transfers, Tax payments).
* Trade Finance Department (Issuance, acceptance and payment of letters of credit
and documentary collections).
* Corporate/SME Department (Proper approvals on term loans and overdrafts)
* Risk Classification (Proper classification of clients and declarations to BCC,
according to BDL circular's classifications in this respect)
* Transfers Department (Incoming and Outgoing Transfers)
* Credit Cards Department: (Merchants' relation and acceptance, Issuance, renewal
and cancellation of credit cards, accounting and chargeback, insurance claims)
* Call Center Unit (Timely execution of different customers' requests and
complaints)
* Loan Recovery Department (Proper follow up on defaulting clients)
* Developed/updated walkthroughs of different operations.
* Highlighted and Identified risks and weaknesses in the procedures applied.
* Participated in identifying weaknesses in newly implemented systems (core banking and
credit cards system).
* Communicated audit findings, weaknesses, in a report form and drafted recommendations
for handling the identified risks.
* Drafted executive summaries for the identified issues.
* Conducted exit interviews with departments managers regarding the findings.
* Conducted follow up audit on previously pending identified risks
* Conducted data analysis for large data using ACL analytics software (Audit Command
Language.
* Built scripts using data analysis software to identify name and family name hits against
different data basis.