Profilbild von Panagiotis Kottas Service Manager at Vodafone Group Services aus Dusseldorf

Panagiotis Kottas

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Letztes Update: 05.12.2019

Service Manager at Vodafone Group Services

Abschluss: nicht angegeben
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: deutsch (gut) | englisch (Muttersprache) | griechisch (Muttersprache)

Dateianlagen

PanagiotisKottasResume.pdf

Skills

Deployment, Integration, Project Implementation, Service Delivery, ITIL, Consultancy, Agile, Team Leadership, Project Delivery, Testing, Project Planning, System Deployment, Cloud Computing, Business Intelligence, Agile Methodologies, Oracle, Management, Unix, ERP, Mobile Devices, Stakeholder Management, Requirements Analysis, Program Management, Team Management, Telecommunications, Managed Services, Project Management, Enterprise Architecture, Project Portfolio Management, IT Service Management, Process Improvement, IT Operations, User Acceptance Testing, Product Management, MS Project, Software Development, Business Transformation, IT Management, Wireless, Outsourcing, Service Management, IT Strategy, Solution Architecture, Agile Project Management, Data Center, Vendor Management, Business Process, Governance, PRINCE2, Software Project Management

Projekthistorie

Vodafone Group Services
SEPA Service Manager
01.2014 - today
Responsible for VF-SEPA lifecycle, one of the critical Vodafone Finance services.

- Accountable for all aspects the service operations and all service KPIs and SLAs
- Leader of the technical team comprising of 9 technical leads and experts
- Responsible for managing and maintaining the relationships with the service intergrator (IBM)
- Responsible for building and maintaining effective relationships with programme stakeholders
- Responsible for the operational budget of the programme



Vodafone Group Services
Service Delivery Manager
01.2011 - 12.2013
Lead the delivery of the big data analytics solution, based on Hadoop MapR and in-house developed REST APIs with a budget of 4M € to allow for better insights on all the organization mobile applications.



Vodafone Group Services
Transition Project Manager
10.2009 - 04.2011
- Responsible for transition of the single web portal (MyWeb) in the VF mobile internet sector from the concept to the delivery to market.
- Responsible for all planning activities of the project, according to the Vodafone gate processes, while ensured the smooth transition to production.
- Lead a team interfacing the local technical teams and managed the interfaces against all Group stakeholders



Vodafone Group Services
Deployment Project Manager
01.2009 - 05.2010
- Managed the roll-out of VAS and in specific Mobile Internet Service into local markets
- Managed all deployment activities.
- Aligned the interests of all stakeholders, within the Mobile Portals Team, the Programme Management Team and the Vodafone Operators (VF-ES, VF-IT, VF-GR, VF-PT, VF-HU, SCS, and SFR) in an agile environment.



Vodafone Group Services
Country Solution Engineer
01.2009 - 09.2009




Vodafone Global
Application Coordinator
0.2006 - 12.2008




Vodafone
Country Solution Engineer
01.2007 - 01.2008



 

Reisebereitschaft

Verfügbar in den Ländern Deutschland
Available
Profilbild von Panagiotis Kottas Service Manager at Vodafone Group Services aus Dusseldorf Service Manager at Vodafone Group Services
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