Company: Axa Group Solutions
Client: Axa France, Spain, Italy, Portugal, UK&I, Germany
Role: Team Leader of Interfaces Team and Consultant SAP FI/CO
Responsibilities: delivery small changes, Projects, assure daily maintenance of all the Interfaces,
improve the processes, assure SLA´s (support and new projects are based on requirements of the
countries - France, Spain, Italy, Portugal, UK&I, Germany and Switzerland) management of the team;
Tasks:
* Team Leader - Interfaces Team:
Define contracts, procedures in acquisition of new Projects;
Coordination of the team: based in Portugal, India (total 23 persons);
Coordination of the Maintenance Team with the Project Team
Ensure the good working of all Interfaces;
Activate the resources available to perform urgent and normal workaround or/and recoveries;
Perform technical solutions between the feeders system, Informatica Power Center (data
integration)/Unix and the final systems (SAP ECC, BW, FileNet, Ariba, Feeder Systems, CashPooler,
Visual Rappro, etc) ;
Daily Reports to the Clients: Interfaces Status;
Follow-up the resolution information and drive it across teams and components.
Accountable for managing the life-cycle of the incident and assure that the incident resolution is
taking into account the SLA;
* Stream Coordinator SAP ECC Maintenance Team:
Maintenance of the Solution FI/CO across all the countries (France, Spain, Italy, Portugal, UK&I,
Germany and Switzerland);
Release Manager: responsible for the transports to Production (validation and authorization of the
transports)