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Profilbild von Luis Pinto Business Expert, OMS Consultant/Product Owner, Senior Consultant aus VilaReal

Luis Pinto

Vila Real
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Letztes Update: 26.02.2023

Business Expert, OMS Consultant/Product Owner, Senior Consultant

Firma: Penguin Bubble Lda
Abschluss: Master in Computer Engineering
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: englisch (gut) | französisch (gut) | portugiesisch (gut) | spanisch (gut)

Schlagwörter

Softwareentwicklung Bugfixing Test-Software Java Indesign APIs Künstliche Intelligenz Softwareanwendungen Informationssysteme Computernetzwerke + 22 weitere Schlagwörter anzeigen

Dateianlagen

cv-lpinto-en-0123.pdf

Skills

in design, API, Artificial Intelligence, Oracle BI Publisher, Computer Networks, Logic Programming, Mobile Communications, Database Optimization, Databases, Decision Support Systems, Distributed Systems, Formal Methods, Human-Computer Interaction, Information Management, Information Systems, Informatics, Java, micro-services, Object-Oriented Programming, Oracle, Oracle 10g, PL/SQL, Pro*C, Salesforce, software application, Bug fixing, Bug-fixing, Software Configuration Management, software development, Application Development, Software Engineering, software requirements, Systems Analyst, System Integration, Test Manager, Software testing, Website development

Projekthistorie

07/2022 - 12/2022
Business Expert
Business Analyst working on Order Management and System
Integration project:
* Attending client meetings, daily stand ups and agile ceremonies;
* Advise client on application details, best practice, and business
approaches, functional and technical requirements;
* Creating necessary diagrams to support functional requirements,
Epics, User Stories and client understanding;
* Engaging with third parties on behalf of the client.
10/2021 - 06/2022
OMS Consultant/Product Owner
Vila Real; OSF Digital
Act as Salesforce Order Management System Consultant and Product
Owner for a Salesforce AppExchange Product:
* Understanding and analyzing the clients' existing technology
landscape.
* Providing technical guidance to the project delivery team, product
engineering team, and the client.
* Taking ownership for technical escalations within the project, while
having ownership of all technical aspects and keeping a positive
relationship with the client.
* Crafting the architecture vision and roadmap required for driving
the clients' enterprise transformation.
* Creating detailed architecture, including recommendations for
integrations, API/micro-services enablement, cloud migration,
etc.
* Mentoring and providing guidance to project delivery and
engineering team.
* Responsible for software development plans with a specific focus
on quality and delivery efficiency.
* Participating in design reviews with the client, project delivery
team, and the project engineering team.
* Managing the development plan with respect to the skills, people,
and training required to ensure smooth delivery of the project.
* Conducting workshops with customer teams to gather
requirements, define E2E solutions and implementation
architecture.
* Advise the customer on Supply Chain best practices and align the
customer process very closely to the OMS product with minimum
customization.
* Manage the Product Backlog.
* Prioritise the Product Backlog.
* Act as Single Point of Contact between the Architects and the
Development team;
08/2021 - 09/2021
Senior Consultant
Implementation and integration of e-commerce retail systems across multiple retailers.
04/2021 - 07/2021
Senior Integration Analyst / Business Analyst
Farfetch
Requirements gathering and specification documents creation along with Farfetch's partners.
* Studying the software application domain, preparing software requirements documents;
* Assisting partners in defining the best way to implement integration processes with Farfetch;
* Working with integration engineers;
* Improving the documentation about Farfetch's integration processes and workflows;
* Helping to establish best practices for the integration processes;
* Contributing to establish the vision for integrations.
02/2020 - 03/2021
Business Analyst/Product Owner
Wipro Retail
Working as SME in Oracle Retail Price Management (RPM) and Integration BA and PO for a leading Irish
retailer with the following responsibilities:
* Provide functional and technical consultancy on RPM;
* Act as a functional consultant and Product Owner for Integration team:
* Requirements' Gathering;
* Design of Change Requests;
* Supervise the Build of Change Requests;
* Managed the Product Backlog;
* Prioritised the Product Backlog;
* Act as Single Point of Contact between the Customer and the Development team;
* Ensure the QA of all deliverables;
* Review of code and technical documentation;
* Support other teams.

Address Rua Eng.º Frederico Ulrich, nº 2650, Edifício Wipro, 4470-605, Moreira, Maia, Portugal Website https://
www.wipro.com/retail/
08/2016 - 03/2021
Business Analyst
Wipro Retail
Business Analyst with a vast experience Retail area:
* Requirements' gathering;
* Leading workshops;
* Customer facing;
* Development of training material;
* Participation in the implementation;
* Scope Definition;
* Problem analysis;
* Requirements analysis;
* Logical design;
* Decision analysis;
* Providing post-implementation support.

Functional an Technical knowledge on the following Oracle Retail modules:
* Oracle Retail Merchandising System
* Oracle Retail Price Management
* Oracle Retail Integration Bus
* Oracle Retail Xstore POS

Address Rua Eng.º Frederico Ulrich, n.º 2650, Edificio Wipro, 4470-605, Moreira, Maia, Portugal Website https://
www.wipro.com/retail/
08/2019 - 01/2020
Application Consultant
Wipro Retail
Worked as an Application Consultant in Oracle Retail Xstore POS as part of internal R&D:
* Responsible for installation and configuration of Oracle Retail Xstore Suite;




* Responsible for functional and technical activities regarding the integration between Oracle Retail
MOM and Oracle Retail Xstore Suite.

Address Rua Eng.º Frederico Ulrich, n.º 2650, Edifício Wipro, 4470-605, Moreira, Maia, Portugal Website https://
www.wipro.com/retail/
05/2018 - 05/2019
Business Analyst
Wipro Retail
Worked as Business Analyst for a leading Irish retailer with the following responsibilities:
* Requirements' gathering;
* Create Functional documentation for a large set of interfaces;
* Ensure the QA of all deliverables;
* Perform the role of Product Owner for a large set of interfaces;
* Review of code (mainly PL/SQL and Pro*C);
* Review of Technical documentation.

Address Rua Eng.º Frederico Ulrich, n.º 2650, Edificio Wipro, 4470-605, Moreira, Maia, Portugal Website https://
www.wipro.com/retail/
09/2017 - 04/2018
Business Analyst
Wipro Retail
Worked as a Merchandising Business Analyst for a leading Irish retailer with the following responsibilities:
* Develop UAT scenarios and scripts;
* Facilitate and coordinate workshops with the Business in terms of UAT design;
* Support the Business during UAT phase.
08/2016 - 08/2017
Business Analyst
Wipro Retail
During this period I've worked for a leading UK retailer and had the following roles:
* Integration consultant:
* Responsible for creating Integration Functional documents;
* Responsible for leading and facilitate integration workshops with the client.

* RPM SME:
* Responsible for providing functional and technical support during the Implementation phase.
03/2015 - 08/2016
Business Analyst
OLR
During this period worked for several North American Retailers:
* Analysis, development and tests of developments related to business improvements needed by the
client for Oracle's RPM and Allocations (Java, PL/SQL);
* Member of AMS team;
* Perform support activities such as:
* Batch monitoring;
* Bug fixing;
* Problem solving.
* Responsible for providing Functional and Technical Support (SME) to the following Oracle Retail
applications:
* Oracle Retail Allocation v13
* Oracle Retail Price Management v13.1.x, v13.2.x and v14

Address Rua Daciano Baptista Marques, n.181 2º Andar, 4400-617, Vila Nova de Gaia, Portugal Website http://
www.olrretail.com/
06/2015 - 12/2015
Business Consultant
OLR
During this period I have worked onsite for a Leading Retailer in Sweden. The scope of this project was a
3rd level support of Oracle Retail Allocation and Oracle Retail Price Management (v13.2.6) and had the
following responsibilities:
* Assist the client by providing guidance on several RPM processes;
* Perform activities related to support such as:
* Bug fixing;
* Functional/Technical improvements required by the Business;
* Problem solving.
* Work in business processes' improvements and new developments needed by the client related to
RPM application.

Address Rua Daciano Baptista Marques, n. 181, 2º Andar, 4400-617, Vila Nova de Gaia, Portugal Website
www.olrretail.com
09/2013 - 03/2015
Business Analyst / Business Developer
Tlantic
During this period worked for a leading Portuguese Retailer:
* Analysis, Design and Development of solutions regarding Retek/RMS v9 application as well as all the
related documentation (functional and technical). The role covers several phases of the projects,
including client testing, certification, Go-Live and stabilization;
* Bug-fixing and performance improving of existing solutions;
* Main point of contact with the project managers and the business for the several phases of the
projects communicating with the client when needed;
* Perform coaching of team's junior elements;
* Though most of the work is done around Retek, also develop solutions that integrate with other
areas like Unifo, MRS or DW/BI.

Address Rua Manuel Pinto de Azevedo, nº 626 - 1º Piso, 4100-320, Porto, Portugal Website http://
www.tlantic.com/
05/2013 - 09/2013
Service Analyst
Wipro Retail
During this period worked for a Leading Netherlands Retailer:
* Member of ADSM Team;
* Perform activities of Customer Support regarding Oracle Retail Store Inventory Management
application:
* Batch Monitoring;
* Bug fixing;
* Problem solving.
11/2012 - 04/2013
Systems Analyst
Wipro Retail
During this period worked for a Leading American Retailer:
* Business and Systems Analyst for Oracle Retail Merchandising System;


* Perform the following activities during an Oracle Retail Upgrade project:
* Impact assessment and quality assurance of OR new releases;
* Issue resolution with 3rd parties;
* Project critical path activities and decisions;
* Support project organization and planning;
* Test preparation and execution;
* Track and report project risks.
02/2013 - 04/2013
Systems Analyst
Wipro Retail
During this period worked for a Leading Netherlands Retailer:
* Business and Systems Analyst for Oracle Retail Allocation and Oracle Retail Price Management;
* Perform the following activities during an Oracle Retail Upgrade project:
* Impact assessment and quality assurance of OR new releases;
* Issue resolution with 3rd parties;
* Project critical path activities and decisions;
* Support project organization and planning;
* Test preparation and execution;
* Track and report project risks.
11/2010 - 10/2012
Service Analyst
Wipro Retail
During this period worked for a Leading Netherlands Retailer and performed the following activities:
* Creation of project documentation;
* Issues Log tracking and maintenance;
* Knowledge transition to the ADSM team;
* Responsible for providing Functional and Technical Support (SME) to Oracle Retail Allocation
application;
* Support for Go-Live and knowledge sharing for stabilization;
* Technical Analysis, Design, Development and Testing of a new feature for Oracle Retail Allocation
application;
* Technical Analysis, Design, Development and Testing of a new feature for Oracle Retail Invoice
Matching application and a report in Oracle BI Publisher;
* Technical Analysis, Design, Development and Testing of a new feature for Oracle Retail Price
Management application.

Address Rua Engº Frederico Ulrich, 2650, Edíficio Wipro, 4470-605, Moreira, Maia, Portugal Website https://
www.wipro.com/retail/
02/2010 - 10/2010
Project Engineer
Wipro Retail
* Member of ADSM team;
* Responsible for providing support to Oracle Retail Price Management application for a Leading
Fashion Retailer in Netherlands in terms of:
* Batch monitoring;
* Bug fixing;
* Problem solving.
10/2009 - 02/2010
Trainee
Wipro Retail
* Realization of a Master Thesis about Oracle Retail Price Management and Application Development
Support and Maintenance:
* The Thesis consisted in the development of a test package to ORPM, as well as the study of
ORPM's impact on a retailer and the appliance of Wipro Managed Services in ADSM
department.

Address Rua Engº Frederico Ulrich, 2650, Edifício Wipro, 4470-605, Moreira, Maia, Portugal Website https://
www.wipro.com/retail/
03/2009 - 06/2009
Support and Test Manager / Programmer
Gaianima / Faculty of Engineering - University of Oporto
University of Oporto
Development of a tool to support the management and communication of events in mobile devices. Work
performed under the discipline of Project Management Laboratory in a group of 11 elements.
Roles in the project:
* Development of a back-office server to support mobile devices' application (team of three people);
* Software testing (team of three people);
* Team and client support (two-person team).
01/2004 - 02/2007
Event organizer
Associação Rotura - Grupo de Acção e Produção de Eventos
* Organization of activities to help the poor and the needy, such as collecting food and charity events;
* Organization and production of radical events.

Address Rua António José D'Avila, nº16, 5450-019, Vila Pouca de Aguiar, Portugal

Reisebereitschaft

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Profilbild von Luis Pinto Business Expert, OMS Consultant/Product Owner, Senior Consultant aus VilaReal Business Expert, OMS Consultant/Product Owner, Senior Consultant
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