Senior Partnership Manager - FinTech
Booking.com
(Internet und Informationstechnologie, >10.000 Mitarbeiter)
Schlagwörter
Skills
As a senior payment professional, I have experience working as a project manager, business analyst, business architect, product manager/owner and team lead on any B2C and B2B payment project.
I have knowledge in:
- Running RFPs to select payment service providers (PSP), Subscription and Billing management platforms. Longlisting and shortlisting of vendors, staying compliant with the procurement best practices, scoring the vendors and communicating the final decision.
- Negotiating PSP contracts with PSPs, acquiring banks (acquirers) and fraud engines including: transaction pricing, API response time, support structure, Service Level Agreements (SLA), Data Processing Agreements (DPA for GDPR), PCI DSS compliance.
- Leading payment implementation projects from initiation to closure. Including scoping, design, implementation, QA testing, rollout monitoring, daily and weekly reporting, stakeholder and escalation management.
- Designing end-to-end payment solutions for eCommerce and physical/offline (POS) retail stores; From the moment the customer pays at the checkout until the money is received on the merchant's bank account.
- Designing marketplace payment solutions that connect merchants, sellers and buyer on the same platform. Including automated payment splitting, payout and reporting to sellers.
- Designing PSP and alternative payment methods integrations throughout the payments journey. Online and in-store checkout, payment authorization and fraud management, shipment and settlement (capture), returns and refunds, chargeback processing, financial reporting, data analytics).
- Building physical stores infrastructure and network segmentation to stay PCI compliant.
- Designing mobile POS (mPOS) solutions that serve as the main or backup store point of sale.
- Documenting the designed solution and APIs. Including process charts, UML diagramming, system landscape overviews, data flow, webservice requests and responses.
- Working with accounting teams on automating the settlement and reconciliation processes. i.e. receiving settlement files from payment providers or acquirers and reconciling them against the open invoices/documents in the financial systems (e.g SAP FI) whilst keeping a very low need for manual human intervention.
- Setting up and training payment support and operation organizations.
- Consulting the payment analytics team on how to receive the raw payments data from the 3rd parties.
In addition, I have worked:
- With investment firms on reviewing and assessing payment providers of major airlines to pave the way for a successful merger.
- With an automotive company to assess its strategy to become a licensed payment institution.
- With an airport operator to assess their payment setup and help them setup a payments organization.
I have hands-on experience with different payment service providers and fintech firms like Adyen, Stripe, Checkout.com, PayPal, ACI, CyberSource. In addition, I have had to work with more than 50 acquiring banks and alternative payment methods worldwide.
I have knowledge in:
- Running RFPs to select payment service providers (PSP), Subscription and Billing management platforms. Longlisting and shortlisting of vendors, staying compliant with the procurement best practices, scoring the vendors and communicating the final decision.
- Negotiating PSP contracts with PSPs, acquiring banks (acquirers) and fraud engines including: transaction pricing, API response time, support structure, Service Level Agreements (SLA), Data Processing Agreements (DPA for GDPR), PCI DSS compliance.
- Leading payment implementation projects from initiation to closure. Including scoping, design, implementation, QA testing, rollout monitoring, daily and weekly reporting, stakeholder and escalation management.
- Designing end-to-end payment solutions for eCommerce and physical/offline (POS) retail stores; From the moment the customer pays at the checkout until the money is received on the merchant's bank account.
- Designing marketplace payment solutions that connect merchants, sellers and buyer on the same platform. Including automated payment splitting, payout and reporting to sellers.
- Designing PSP and alternative payment methods integrations throughout the payments journey. Online and in-store checkout, payment authorization and fraud management, shipment and settlement (capture), returns and refunds, chargeback processing, financial reporting, data analytics).
- Building physical stores infrastructure and network segmentation to stay PCI compliant.
- Designing mobile POS (mPOS) solutions that serve as the main or backup store point of sale.
- Documenting the designed solution and APIs. Including process charts, UML diagramming, system landscape overviews, data flow, webservice requests and responses.
- Working with accounting teams on automating the settlement and reconciliation processes. i.e. receiving settlement files from payment providers or acquirers and reconciling them against the open invoices/documents in the financial systems (e.g SAP FI) whilst keeping a very low need for manual human intervention.
- Setting up and training payment support and operation organizations.
- Consulting the payment analytics team on how to receive the raw payments data from the 3rd parties.
In addition, I have worked:
- With investment firms on reviewing and assessing payment providers of major airlines to pave the way for a successful merger.
- With an automotive company to assess its strategy to become a licensed payment institution.
- With an airport operator to assess their payment setup and help them setup a payments organization.
I have hands-on experience with different payment service providers and fintech firms like Adyen, Stripe, Checkout.com, PayPal, ACI, CyberSource. In addition, I have had to work with more than 50 acquiring banks and alternative payment methods worldwide.
Projekthistorie
10/2023
-
bis jetzt
11/2022
-
09/2023
Payment Consultant and Analyst
OBI
(Konsumgüter und Handel, >10.000 Mitarbeiter)
As a marketplace payments consultant,
- I consulted the product teams on the marketplace payments solutions.
- I defined and designed the marketplace payments solution.
- I designed the marketplace payments and financial reporting processes.
- I consulted the product teams on the marketplace payments solutions.
- I defined and designed the marketplace payments solution.
- I designed the marketplace payments and financial reporting processes.
10/2022
-
03/2023
Payments and Risk Consultant
Dublin Airport Authority
(Transport und Logistik, 1000-5000 Mitarbeiter)
As a consultant at Dublin Airport Authority:
- I assessed the existing payments organization, solutions and operational model.
- I generated a business assessment report.
- I consulted the daa management on the future of payments and recommended changes to increase conversion and reduce costs.
- I assessed the existing payments organization, solutions and operational model.
- I generated a business assessment report.
- I consulted the daa management on the future of payments and recommended changes to increase conversion and reduce costs.
01/2022
-
10/2022
Payments Product Manager
Wunderman Thompson
(Marketing, PR und Design, 5000-10.000 Mitarbeiter)
As a consultant/interim product manager for a strategic project at Wunderman Thompson:
- I defined the payment strategy and selected the payment service provider.
- I defined and designed the payments business solution.
- I defined and designed the payments system landscape and processes.
- I defined the payment strategy and selected the payment service provider.
- I defined and designed the payments business solution.
- I defined and designed the payments system landscape and processes.
07/2022
-
08/2022
Project Manager Subscription and Billing Management
Axel Springer
(Medien und Verlage, >10.000 Mitarbeiter)
As a project manager with one of the start-ups at Axel Springer,
- I ran the RFP process to select a Subscription and Billing Management provider.
- I drafted all the Subscription and Billing Management product requirements.
- I analysed and assessed the shortlisted providers and recommended the one to be selected.
- I ran the RFP process to select a Subscription and Billing Management provider.
- I drafted all the Subscription and Billing Management product requirements.
- I analysed and assessed the shortlisted providers and recommended the one to be selected.
09/2021
-
12/2021
Payments Strategy Consultant
Mercedes-Benz Mobility AG
(Automobil und Fahrzeugbau, >10.000 Mitarbeiter)
As a consultant with the Mercedes pay team, I have worked on Mercedes pay's own unified payment layer that connects globally more than 300 merchants to different PSPs.
- I assessed the future landscape of Mercedes pay's unified payment layer (internal technical gateway).
- I have conducted reviews of the existing payment solutions setups and processes, and recommended improvements.
- I have revised and documented new and existing payment methods integration processes.
- I assessed the future landscape of Mercedes pay's unified payment layer (internal technical gateway).
- I have conducted reviews of the existing payment solutions setups and processes, and recommended improvements.
- I have revised and documented new and existing payment methods integration processes.
06/2021
-
10/2021
Marketplace Payments Consultant
Arvato Financial Solutions
(Banken und Finanzdienstleistungen, >10.000 Mitarbeiter)
As a marketplace payments solution consultant.
- I defined the requirements for Riverty to offer a payment and financial marketplace solution as a service and act as a PayFac.
- I assessed existing marketplace solutions like Stripe, Adyen and Payaut and defined their strengths and weaknesses.
- I consulted and advised Riverty's management based on my findings.
- I defined the requirements for Riverty to offer a payment and financial marketplace solution as a service and act as a PayFac.
- I assessed existing marketplace solutions like Stripe, Adyen and Payaut and defined their strengths and weaknesses.
- I consulted and advised Riverty's management based on my findings.
01/2020
-
05/2021
Director Omnichannel Payments and Omnichannel Consultancy
adidas
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Team lead for Payments and SAP consultants working on implementing different systems and backoffice processes across the adidas Sales Channels.
- I contributed to the success of adidas shift's to a product-led-organisation.
- I advised the leadership team on Payments and Financial system strategies.
- I ramped up and built the team to allow a smooth migration to the SAP S4 HANA.
- I contributed to the establishment of Payments SRE teams.
- I contributed to the success of adidas shift's to a product-led-organisation.
- I advised the leadership team on Payments and Financial system strategies.
- I ramped up and built the team to allow a smooth migration to the SAP S4 HANA.
- I contributed to the establishment of Payments SRE teams.
04/2019
-
12/2019
Director Omnichannel Payments
adidas
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Team lead for Payments architects and consultants that drove the design and integrations of 3 PSPs, 2 Fraud Engines and more than 10 acquiring banks.
- I formed the adidas Global IT Omnichannel payments team.
- I advised the leadership team on Payments, Fraud and Financial system strategies.
- I introduced the internal Payments Orchestration Layer.
- I was accountable for the success of payment projects.
- I formed the adidas Global IT Omnichannel payments team.
- I advised the leadership team on Payments, Fraud and Financial system strategies.
- I introduced the internal Payments Orchestration Layer.
- I was accountable for the success of payment projects.
08/2014
-
03/2019
Senior Project Manager and Payments Consultant
adidas
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Lead consultant and project manager for different payment initiatives in the area of eCom, retail POS and mPOS EFTs.
- I led RFP(s) and multimillion Euro projects for selection, integration and implementation of different payment and fraud providers (Adyen, Stripe, ACI, Feedzai, Cybersource, ACI,etc..) in the adidas landscape.
- I designed the payments and fraud end-to-end processes and integrations across channels and systems.
- I designed a fully automated settlement and financial reconciliation processes.
- I led RFP(s) and multimillion Euro projects for selection, integration and implementation of different payment and fraud providers (Adyen, Stripe, ACI, Feedzai, Cybersource, ACI,etc..) in the adidas landscape.
- I designed the payments and fraud end-to-end processes and integrations across channels and systems.
- I designed a fully automated settlement and financial reconciliation processes.
07/2008
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07/2014
Technology Consultant - Retail Technology & Innovation
adidas
(Konsumgüter und Handel, >10.000 Mitarbeiter)
Consultant and researcher for new Brick & Mortar stores technologies.
- I led the research and the introduction of mobile devices, mPOS, digital signage and heat map solutions in the physical stores.
- I led the introduction of a new Network concept that allows higher security and the offering of internet to the customers in the physical stores.
- I monitored and prototyped emerging digital technologies.
- I led the research and the introduction of mobile devices, mPOS, digital signage and heat map solutions in the physical stores.
- I led the introduction of a new Network concept that allows higher security and the offering of internet to the customers in the physical stores.
- I monitored and prototyped emerging digital technologies.
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