Beschreibung
Location: Spittal, Austria
Duration of contract: 6 months
Rates: € day
German speaker is necessary
Only candidates in Austria, who can move to Spittal
Skillset
. Hands on experience as deskside/Onsite support/local IT engineer
. Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices
. Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills
. Strong experience in troubleshooting MS Office (Outlook, Word, Excel, PowerPoint etc.)
. Strong desktop support knowledge including hardware, software, and networking concepts
. Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
. Basic understanding of Audio/Video equipment and conference room setup
. User account creation for Active Directory, Exchange Mailboxes, Distribution lists
. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations
. Troubleshoot and assist end users with mobile device setup, activations and performance issues.
. Handheld - Blackberry, Android & IOS support knowledge
. Strong Customer service skills
. Strong written and verbal communication skills
. Good Understanding of ITIL processes
. Hand on Experience on ITSM tools like Service Now