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Letztes Update: 31.01.2024

Consultant Telecommunication

Abschluss: Dipl.-Ingenieur (FH) Nachrichtentechnik
Stunden-/Tagessatz: anzeigen
Sprachkenntnisse: chinesisch (Grundkenntnisse) | deutsch (Muttersprache) | englisch (verhandlungssicher) | französisch (Grundkenntnisse)

Dateianlagen

Lebenslauf-Tom-Winkler-01-2024_310124.pdf

Skills

Project Management, Network Optimization, Network Roll-out, Swap projects, Business Proccess Analysis, Risk Management, Acceptance,


Architecture and functionality of Mobile Communication Networks
Mobile Communication Techologies GSM, UMTS, LTE
Deep understanding of procedures in the RAN for voice calls and for data connections
ROMES (Rode&Schwarz tool)
Whireshark (IP packet analysis tool)
KPIs in Mobile Communications
Architecture and functionality of end-to-end measurement systems
MS Powerpoint,
International team with working language English
Robustness Analysis,
Business Continuity Management,
Project Management,
Incident Management,
Network Management,
Risk Management,
Business Customer Management,
Visualize a complex topic for a management presentation,
Business Continuity Plan,
Concept design,
Risk Management,
Process definition,
Rollout-management,
Management of suppliers, vendors, customer,
Documentation management,
Acceptance,
Quality assurance,
TETRA network technology
Project management,
MS Project,
R&D process,
Intercultural sensitivity and awareness while working in a team of mainly Chinese colleges
Borland SilkTest,
Microsoft Access,
SQL
Borland Silkperformer,
programming, XML,
TCP/IP,
Protocolanalysing with Etherreal,
Network management systems,
Umbrella-netmonitoring-system Netcool,
Remedy Action Request System,
Networkdocumentation tools,
Ordermanagementtools
Sun Solaris 9,
Linux ,
Shellscripting,
Websphere 6,
Apache, Apache Tomcat,
MySQL,
PHP,
Fault-management,
Customer contact by telephone,
Troubleshooting,
Several network management systems from different vendors,
Network documentation systems,
Lotus Notes - Softwaredevelopment,
Crystal Reports,
Sun Solaris,
Shellscripting,
Oracle,
ODBC,
Apache Tomcat,
MySQL
Router Cisco,
Juniper,
MPLS,
Unix,
Telnet,
SSH,
RADIUS,
LDAP

Projekthistorie

06/2012 – 04/2014

Technical Consultant Network Optimization
Optimization of Mobile Communication Networks
(P3 communications)

The company P3 communications is undertaking drivetest measurements. Customers are national and international operators of mobile communication networks. From the measured data KPI-statistics were derived and evaluated by several criteria’s. To get an overview about the occurred failures a failure classification is done, which result in a top issue list. The most important failure patterns are analysed in detail. Complex statistics and visualizations of the top failure patterns are created. For solving the problems and improving the KPI’s a root-cause analysis is started and optimisation proposals are prepared. In cooperation with the customers the countermeasures and the technical solutions are observed and the impact of technical changes in the network is proved.
Significant result presentations for the management as well for technical leaders of the customers are prepared.

I was involved in tasks of all before described phases, but worked especially in failure classification by analysing trace data, the deep analysis of failure patterns, the creation of KPI-analysis and evaluations and the preparation of result presentations and presenting certain technical situations for technical leaders. In these activities I was involved in many projects for customers like e.g. Deutsche Telekom, Vodafone Germany, Telefonica/O2, T-Mobile Austria, Mobistar (Belgium), Vodafone Hutchison Australia.

Skills:
Architecture and functionality of Mobile Communication Networks
Mobile Communication Techologies GSM/GPRS, UMTS, LTE
Deep understanding of procedures in the RAN for voice calls and for data connections
ROMES (Rode&Schwarz tool)
Whireshark (IP packet analysis tool)
KPIs in Mobile Communications
Architecture and functionality of end-to-end measurement systems
Project Management
MS Powerpoint,
International team with working language English


03/2012 – 05/2012

Management Consultant - Robustness Analysis
(P3 communications)

Align the scope and goals with the stakeholders.
Analysing technical systems and processes regarding the actual needs of the customer. Undertaking interviews with technical experts and process-accountable employees. Showing the current status of processes and workflows as well as technical systems regarding the robustness and adequacy respective the satisfying fulfilment of the customer needs of this major German telecommunication provider. Pointing out existing risks and proposing possible mitigation measures.
Presenting the results in a management presentation.

Skills:
Robustness Analysis, Business Continuity Management, Project Management, Incident Management, Network Management, Risk Management, Business Customer Management, Visualize a complex topic for a management presentation

10/2011 – 01/2012

Management Consultant - BCM – Business Continuity Management
(P3 communications)

Analysing, assessment and presentation of the business continuity and robustness status of a telecommunication service for a major German telecommunication provider.
Align the scope and goals with the stakeholders.
Undertaking interviews with the technical experts and managers.
Reprocess and visualize the gathered data.
Present the results in a management presentation.

Skills:
Business Continuity Management, Business Continuity Plan, Project management, Concept design
Risk Management, Visualize a complex topic in an understandable form

02/2009 – 05/2011

Consultant in the project
Roll-out of a mobile communication network,
Acceptance of core network elements
(P3 communications)

At this project a new German-wide mobile network was rolled out. I worked in a team responsible for the acceptance of new network elements in the core network.
At the beginning the whole acceptance process needed to be defined, prepared and planned. The creation of concepts, processes and documents were main tasks.
I was working at the interfaces between customer, vendor and operation. A lot of discussions, coordination and balancing interests of these parties were necessary. Managing conflicts and enforce the interests of the customer were challenging tasks.
After the conceptual preparation I also attended the execution of the acceptance process in the first time, to assure that the process is working fluently and for identifying possible needs for improvements.
The assurance of quality and reaching deadlines were also part of my responsabitlites that time.

Skills:
Concept design, Process definition, Project management, Rollout-management, Management of suppliers, vendors, customer; Documentation management, Acceptance, Quality assurance, TETRA network technology

01/2008 – 06/2008

Internship Project Management R&D at Nokia Siemens Networks Shanghai

At this branch of NSN several product of the Next Generation Networks Metro-Ethernet product-line are developed. My main responsibilities were:
Analysing and collecting history data of past projects.
Leading a small workgroup established to improve project planning, project tracking and project documentation processes and documents.

Skills:
Project management, MS Project, R&D process, Intercultural sensitivity and awareness while working in a team of mainly Chinese colleges

12/2006 – 07/2007

Testautomatisation Project (Bardenheuer GmbH)

This project was dealing about a big web-application of the German Federal Employment Office.
Goal of this project was the establishment, installation and maintenance of an efficient system for the automatically periodically execution of a high amount of predefined testcases.

Skills:
Borland SilkTest, Microsoft Access, SQL

06/2006 – 11/2006

Softwaredevelopment Project (Bardenheuer GmbH)

Development of a test-automation-system for a new provisioning system of a telecommunication company.
The configuration of the provisioning tool was based of multiphase communication with exchange of XML data.
The test-system was based on “Borland Silkperformer” and had to be customized by additional programming-work.
Requirement analysis
Programming
Implementation

Skills:
Borland Silkperformer, programming, XML,TCP/IP, Protocolanalysing with Etherreal, asynchronous 2 phase protocol

04/2006 – 05/2006

Consulting Project (Bardenheuer GmbH)

Consulting for the establishment of a central network management center
• Analysis of the existent technical systems and business workflows
• Interviews in German-wide branch offices
• Design of a „High-Level-Concept“
Compilation of a detailed concept for the establishment of a central network management center including time- and cost-estimation.

Skills:
Network management systems, Umbrella-netmonitoring-system Micromuse Netcool, Remedy Action Request System, Networkdocumentation tools, Ordermanagementtools

11/2005 – 02/2006

Internship as „eBusiness Infrastructure Administrator“ at the IT-department of DaimlerChrysler

• 1-month training in Sun Solaris 9 and WebSphere 6
• Unix Shell Scripting
• Administration and configuration of a LAMP-environment (Linux, Apache, MySQL und PHP)
• Migration of a LAMP-environment from Solaris to Linux
• Documentation of several system-environments and compilation of troubleshooting instructions
Also very interesting for me was a offshore project to India which was undertook at this time

Skills:
Sun Solaris 9, Linux , Shellscripting, Websphere 6, Apache, Apache Tomcat, MySQL, PHP, TCP/IP, SSL

06/2002 – 04/2005

Student employee at the company “HLkomm Telekommunikations GmbH” in Leipzig

- working at the Network-Management-Center (NMC)
- Softwaredeveloper for Lotus Notes
- Practical implementation of the diploma thesis

Skills:
Fault-management, Customer contact by telephone, Troubleshooting, Several network management systems from different vendors, Network documentation systems, Lotus Notes - Softwaredevelopment

09/2004 – 03/2005

Diploma thesis: „Development of a reporting-solution and SLA-management-tool based on the trouble ticket tool Remedy ARS and the reporting-software Crystal Reports“

Requirement analysis, project planning,
development and programming of different reports,
some smaller adjustments at the trouble ticket tool Remedy ARS. Preparation of a Sun Solaris server and installation of the software (Internetportalsolution Crystal Enterprise, Oracle DB, Apache Tomcat) and all ODBC-Databaseconnections)
Setup of the internet-portal and integration of the reports.

Skills:
Crystal Reports, Softwaredevelopment, Remedy, Softwaredevelopment, Sun Solaris, Shellscripting, Oracle, ODBC, Apache Tomcat, MySQL

06/2003 – 09/2003

Internship related to the practical semester of the studies at the telecommunication provider RSLCOM in Sydney

Responsibilities at the technical department like testing of router configurations or compilation, configuring and testing of a MPLS-testsystem, documentation

Skills:
Router Cisco, Juniper, MPLS, Unix, Telnet, SSH, RADIUS, LDAP, Documentation

Reisebereitschaft

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Profilbild von Anonymes Profil, Consultant Telecommunication Consultant Telecommunication
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